Robert Pham

Experience

• 

  Kumon North America, Inc.

  Oct 2019 - Aug 2021

  • Guided and trained three junior instructors after restructuring training program for new hires• Supervised team of six tutors involved in grading assignments and communicating with students• Maintained a structured learning environment by enforcing rules for behavior and procedures in a classroom of ~50 students • Analyze academic progression of students to optimize future study plans for maximum development• Monitor students to give feedback and instruction and grade worksheets when completed

  • Team Manager

    Jul 2020 - Aug 2021

  • English Instructor

    Oct 2019 - Aug 2021
• 

  Texas ABSA

  Sept 2021 - May 2023

  • Developed comprehensive strategy to establish connections among new and returning members, leadership, alumni, and corporate sponsors over the long term• Managed team of 5 in executing operational logistics for 19 professional development events • Corresponded and partnered with Fortune 500 companies to create career opportunities for students• Organized professional events such as mock interviews and mentorship programs for 50+ members• Collaborated with a team of three directors to execute general meetings featuring corporate sponsors

  • Professional Vice President

    May 2022 - May 2023

  • Professional Development Director

    Sept 2021 - Apr 2022
• 

  ABSA Consulting Team

  Jan 2022 - May 2023

  Performed pro bono consulting for local Austin Business such as Ghostline Kitchens and Coala Biosciences by leading teams in conducting competitive analysis, market research, and case analysis techniques to present to senior management

  • Project Manager

    Jan 2023 - May 2023

  • Senior Analyst

    May 2022 - Dec 2022

  • Analyst

    Jan 2022 - May 2022
• 

  LPL Financial

  Jun 2023 - Aug 2023

  Business Development Intern

  LPL Financial is the #1 independent broker-dealer empowering their advisors with a vast technology suite and end to end support that allows them to focus on building strong client relationships and running their perfect practice.I joined Linsco, an innovative vertical of LPL Financial that's redefining the advisor employee model and led strategic development initiatives, organizing conferences and building relationships with stakeholdersAchievements:• Streamlined internal communication by 20% from leading development of new cross-functional org chart and aligning 6 departments• Optimized onboarding process by 10% via leveraging user interviews and journey mapping to identify and remove 3 redundant steps• Increased revenue by 5% in two months through industry benchmarking analysis and implementing new department pricing strategy Show less

• 

  Product Prodigy Institute

  Aug 2023 - May 2024

  Product & Entrepreneurship Fellow

  The Product Prodigy Institute is a 2 year program empowering students from under resourced backgrounds with product management skills and a foundation in social impact, innovative thinking and entrepreneurial leadership to build and launch their own venturesAchievements:• Led team of 5 in building Studyable for users to identify available study spots on crowded campuses• Conducted 100+ customer discovery interviews to validate pain points and identify target customers• Spearheaded launch of a concierge MVP, achieving a CSAT score of 4.5/5 and securing 50 pre-signups and 10 new feature requests within the first month post-launch Show less

• 

  CertifID

  Apr 2024 - Aug 2024

  Product Management Intern

  CertifID is the leading security SaaS platform dedicated to preventing real estate wire fraud by authenticating all parties in a transaction and securely transferring bank account information. They've helped protect over $100 Billion from fraud and recently raised $20M in Series B funding.