Savion Porterfield

Savion Porterfield

Front Desk Representative

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  • Timeline

  • About me

    Security Analyst

  • Education

    • International School Of Stuttgart

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    • University of South Carolina-Columbia

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      Computer and Information Sciences and Support Services Sophomore

      社团活动:United States Air Force ROTC (2012-2013) Business Application Programming COBOL (CSCE 205)

    • University of Maryland University College

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      Bachelor’s Degree Computer and Information Sciences, General

      社团活动:Dean's list: 05/29/13, 01/06/14, 08/29/14, 05/22/15 Concepts & Applications of Information Tech (IFSM 201)Ethics in Information Tech (IFSM 304)Digital Forensics (CCJS 321)Cyber Crime and Security (CCJS 390)Foundations of Cyber Security (CSIA 301)Foundations of Information System Security (CSIA 303)Introductory Problem Solving Algorithm Design (CMIS 102)Social Networking & Cybersecurity Best Practices (CMIS 111)Introductory Programming-Java (CMIS 141)Introduction to XML (CMIS 170)Intermediate… 展开 Concepts & Applications of Information Tech (IFSM 201)Ethics in Information Tech (IFSM 304)Digital Forensics (CCJS 321)Cyber Crime and Security (CCJS 390)Foundations of Cyber Security (CSIA 301)Foundations of Information System Security (CSIA 303)Introductory Problem Solving Algorithm Design (CMIS 102)Social Networking & Cybersecurity Best Practices (CMIS 111)Introductory Programming-Java (CMIS 141)Introduction to XML (CMIS 170)Intermediate Programming-Java(CMIS 242)Computer Systems Architecture (CMIS 310)Programming in C++ (CMIS 315)Relational Databases Concepts & Applications (CMIS 320)Advanced Relational Database Concepts & Applications (CMIS 420)Advanced Programming in Java (CMIS 440)Advanced Business Writing (WRTG 394)Intro to Homeland Security (HMLS 302) 收起

  • Experience

    • Extended Stay America

      Jan 2013 - Jan 2014
      Front Desk Representative

      • Processed guest reservation registrations, payments, arrivals and departures. • Handled collection efforts of all house balances notified management of possible liabilities.• Maintained a comprehensive understanding of property management systems known as Nitevision. • Balanced all cash, check, credit card and city ledger accounts through verification. • Maintained shift reports and audit functions.

    • The Exchange

      Feb 2014 - May 2015
      Assistant Store Manager

      •Receive and store food supplies, equipment, and utensils in refrigerator, cupboards, and other storage areas.•Conducted inventory reviews and informed supervisors when items were low or soiled.•Prepared a variety of foods according to customers’ orders or supervisor instructions, following approved procedures.

    • South Carolina Health and Human Services

      Dec 2016 - Apr 2017
      IT Specialist

      Provided telephone coverage for Tier 1 technical support Assists with imaging, data entry and handing IT equipment projects. Installs and configures applications on computers according to installation documentation.

    • Ettain group

      Apr 2017 - Feb 2018
      IT Technical Support Specialist I

      Client Company (Blue Cross Blue Shield South Carolina)- Receive and respond to customers for technical support or services through phone support. - Identify actual or potential problem and escalate problems to appropriate higher-level professionals when necessary.- Complete administrative and other area related tasks such as reviewing or completing forms, disseminating document appropriate areas, reviewing and/or providing input into procedures, etc.

    • BlueCross BlueShield of South Carolina

      Feb 2018 - Apr 2018
      IT Technical Support Specialist II

      - Receive and respond to customers for technical support or services through phone support. - Identify actual or potential problem and escalate problems to appropriate higher-level professionals when necessary.- Complete administrative and other area related tasks such as reviewing or completing forms, disseminating document appropriate areas, reviewing and/or providing input into procedures, etc.- Subject Matter expert for technical guidance for mobile web application- Contributed to the system administrative role within department receiving and completing access request for various team members within department. 收起

    • VC3

      Apr 2018 - Aug 2018
      System Engineer

      - Resolved issues and performed administrative solutions of cloud services such as Office 365, Azure, Google Apps and Amazon Web Services- Contributed to installations and troubleshooting of desktop client applications including Microsoft Office Suite and various antivirus clients- Responded to and investigated end user inquiries, concerns and issues via phone, remote access, and in person in a timely and courteous manner.

    • Capgemini

      Aug 2018 - Sept 2021
      • SOC Supervsior

        May 2020 - Sept 2021
      • Senior Security Analyst

        Aug 2018 - May 2020
    • Zoom

      Sept 2021 - now
      Security Analyst
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Savion Porterfield
      Dean's List - 2012年 Maintained a GPA of 3.5 and higher for a year
  • Volunteer Experience

    • Volunteer Builder

      Issued by Habitat for Humanity International on Jul 2011
      Habitat for Humanity InternationalAssociated with Savion Porterfield