
Pedro Barros
Business Manager

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About me
Asset Manager | Real Estate Investment and Operations | Business Development | Service Excellence | FMVA - CFI in process.
Education

The University of Salford
2000 - 2004BSC(Hons) International Business Studies
Experience

MLS Business Centres PLC
Sept 2004 - Dec 2008Business ManagerKey Responsibilities:• Commercial and Operations management of the Portland Place and Charlotte Street buildings.• Developing and implementing sales incentives for offices and meeting rooms.• Relationship development with local companies for the origination of self-sourced business.• Existing client relationship development and client retention.• Negotiating client renewals and expansions.• Project managing fit out projects for office space remodelling.• Billing and debt management.Meeting Rooms Area Manager: Led a team of Business Managers to drive meeting room occupancy and revenue across 12 buildings in the West End. Show less

Realiza Construtora
Mar 2009 - Nov 2015Key Responsibilities:•Structured and managed the core delivery team in the state of Ceara to lead the pre-build phase, including the land origination and acquisition to develop 12 thousand homes across 9 cities.•Managed relationships with subsidized banks - Caixa Economica Federal, Banco do Brasil, and key government bodies in support of Realiza’s incentivized development programme. •Established a network with landlords, investors, finance providers and contractors to undertake the project. Show less Key Responsibilities: •Project managed the origination to pre-build phase of a hotel development between AIG Global Investment Group, ACCOR Hotels and local developers Realiza Construtora of £500M GDV.•Developed strategic commercial relationships with and between stakeholders.•Established timelines for key transactions and service delivery.•Collaborated on the commercial strategy to deliver a multinational project between London, New York, to be developed across 11 cities in Brazil.•Intermediated the acquisition of a portfolio of 4 Holiday Inn hotels in Curitiba – Brazil, between family offices and Venture Capital fund Brazil Hospitality Group – BHG, introduced by Grosvenor. Show less Key Responsibilities:• Realiza Construtora joint venture with the instruction to structure and head the operation of an ecological brick factory within a construction site for 400 homes. • Reducing product cost by 30% from average market price with the elimination of transportation and indirect production costs.• Hiring and managing 9 factory operators (production and logistics).• Organising 'request for tender' with raw material suppliers.• Delivering a product with structural resistance standards and parameters.• Maintaining relationships with Realiza's senior directors and industry contractors.• Sourcing supply contracts to sell the excess production to local construction companies.• Responsible for the overall logistics from raw material sourcing, production line, to product delivery. Show less
Head of Commercial Operations
Jan 2013 - Nov 2015Commercial Director - Hotels
Dec 2010 - Dec 2012Co-Founder & Head of Manufacturing Operations - BRASBLOC
Mar 2009 - Dec 2010

Officebroker.com
Mar 2016 - Mar 2017Account Manager - Central LondonKey Responsibilities:• Advising enterprises with a central London office space requirement. • Managing a database of over 300 client companies.• Guiding occupiers through their office space acquisition processes. • Developing relationships with the UK’s key office providers.• Being a Serviced Office industry go to expert.• Negotiating contracts between occupiers and office providers.Personal Achievements:• Highest number of successful transactions for an account manager, across all brokerage companies with WeWork. August 2016.• Highest number of successful transactions for an account manager, across all brokerage companies with ‘The Boutique Workplace Company’ - Golden Square – Soho since launch. Show less

Landmark
Apr 2017 - Mar 2020Key Responsibilities:• Project Manage the refurbishment of new sites from CatA to CatB fully serviced office space.• Ensure new centres are commercially successful by sales managing, developing and implementing a strategic plan to drive sales and achieve maximum occupancy, exceeding the Investment Case for both occupancy and revenue in line with the UK growth strategy.• Plan and execute CAPEX, forecasting and reporting performance to C level execs.• Manage the commercial and operational side of the business until the building reaches occupancy maturity.• Assess potential new buildings, taking into account the market conditions advising on likely demand, position in the market, fill up rate and selling price to be used to build the investment case and evaluate opportunities. • Manage the transition from pre-operational to operational phase.• Use enquiry data and market knowledge to offer advice on the inventory type to attract optimum performance. • Chair the biweekly update meetings to ensure that all departments are aware of updates and each person’s roles in the process.• Work with the client account managers to develop a local marketing plan, designed to maximise new enquiries, and develop productive business relationships and networks in the area. Show less Key Responsibilities:• Sales management of the office space and technology services working closely with the Essensys IT services offering, selling directly and establishing team targets.• Project management of CatB office fit out, office space expansions and partitioning, bespoke fit outs to client requirements.• Commercial and operations management of the Canary Wharf and North Greenwich buildings,ensuring its performance consistency with the group's 5-year expansion plan.• Reporting directly to the company COO, producing performance reports, responsible for the P&L.• Ensuring the marketing and branding of the buildings were aligned with the group’s transition from i2 Offices to Landmark Space.• Supporting centre teams to develop client retention through service excellence.• Commercial and operational responsibility, staff recruitment, team building, driving performance.• Responsible for managing EBITDA to set targets. Show less
Sales Manager - New Buildings
Oct 2017 - Mar 2020General Manager
Apr 2017 - Oct 2017

Ability Offices
May 2020 - Aug 2023Director of Operations And Business DevelopmentKey Responsibilities:• Establish a vision, culture and commercial KPI's for the venture.• Hire and manage a team to deliver occupancy optimization into office space landlords.• Develop relationships with landlords and win commercial contracts.• Lead the client acquisition process.• Establish sales targets for rental agreements and performance manage results.

VELO Student Living
Nov 2023 - nowAsset Manager• Structure the VELO-SAMA operations management framework, currently a team of 14 direct reports and 40 sub-contracted reports.• Manage 915 live apartments, as well as 3,000 apartments currently under development across BTR and PBSA.• Advise on ideal location, amenities, room size relevant to D&B.• Implement relevant technologies to synergize client experience, rent collection, maintenance requests and overall b2c interaction.• Oversee portfolio performance, inputting on operational and strategic reviews. • Identify recommended investments, asset management initiatives and diversification opportunities.• Establish OPEX and NOI targets for the assets in the portfolio providing a roadmap to achieve KPI's.• Appoint and oversee managing agents and sub-contractor service providers.• Stabilize assets with efficiencies optimization and ESG initiatives.• Originate and negotiate new operations management agreements.• Establish a 5 year management plan and market footprint.• Lead the preparation of business plans and investment memorandums for new operations.• Chair meetings with C level executives, board members and external advisors. Show less
Licenses & Certifications

Member of the Institute of Workplace and Facilities Management
Institute of Workplace and Facilities ManagementMar 2016
Bachelor of Science with Honors - International Business Studies
University of Salford
Languages
- enEnglish
- poPortuguese
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