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Dmytro Demchenkov, PMP®

Dmytro Demchenkov, PMP®

Junior System Administrator

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  • Timeline

  • About me

    Program Manager in Application Management Services at MSD

  • Education

    • Odessa State Marine University

      1995 - 2000
      Master's degree Economics and management

    • Odessa State Environmental University

      2000 - 2001
      Engineer of informational systems & technologies Investment efficiency

  • Experience

    • Artex Ltd.

      Jan 2000 - Jan 2003
      Junior System Administrator

      Provided technical support and troubleshooting to customers. Users training. Hardware installation and maintenance of more than 50 workstations, RedHat Linux server, networking equipment, and other supporting hardware. Supervised backup and disaster recovery operations. Performed occasional off-hours and remote support.

    • Maxicom Ltd.

      Jan 2003 - Jan 2008
      Senior System Administrator

      Was responsible for complete IT support of the infrastructure, including planning, network design, software and hardware configuration. Administered mixed network of Windows 2000 servers and UNIX servers, supporting more than 100 Windows 98/XP workstations and users. Developed and implemented network security strategies.

    • E-commerce project "Bargain"

      Jan 2004 - Jan 2008
      Owner

      Invented and managed e-commerce project with core function of selling different kinds of gadgets, Laptops and etc. to end-clients or resellers together with support and consultation services.

    • IBM

      Apr 2008 - Sept 2013

      Was managing multiple Projects related to many aspects and technologies of IT Services with implementation of Classical or Agile Project Management frameworks.- Customer facing and reporting starting from contract sign off during engagement processes (on-boarding) till cutover.- Was responsible for projects from initiation till closure.- Responsible for Project Lifecycle Costing & Budgeting.- Managed local and virtual project technical teams up to 10 members.- Was responsible for implementation and integration of the several CRM systems for internal and external customers.- Was member of projects Quality Control team.Brief description of the handled projects:#13. Deployment of the Low Touch Provisioning Architecture - a technology of delivering services and products with minimized need of human touch. #12. Migration of the "privileged users" from Wintel to Linux platform.#11. Global infrastructure virtualization#10. Setup of the improved solution design for End Users Services.#9. Analysis of the potential service scope extension.#8. Transition and Transformation of the newly acquired account.#7. Setup of the Local Data Room on customer site.#6. Setup of the information/communication framework for account benchmarking.#5. Service improvement of the outsourced Service Management competency.#4. Hardware and OS refresh on the global QIP/Proxy servers.#3. Transition of the SAP services from Central Europe to India.#2. Reduction of the health checks deviations.#1. Deploy of the new roles and responsibilities, process and methodology of the Defect Prevention Program in Application Hosting Services competency. Show less

      • Project Manager

        Apr 2010 - Sept 2013

      • Defect Prevention Program leader

        Oct 2008 - Jun 2010

      • IT specialist 2nd level

        Apr 2008 - Oct 2008

    • Navistar Ukraine

      Sept 2013 - Sept 2014
      E-Shop Manager

      Responsible of the sale performance and optimization of the e-Shop platform http://navistar.ua/Working in an ambiguous “start-up-mode” environment playing multiple roles.Responsible for everything that goes on in the store website like: posting/displaying of the goods, making sure that all links are working, updating the database.

    • Verizon

      Jan 2015 - Dec 2015
      Lead Project Manager

      - Responsible for providing end to end Project Management of large international ICT programs for DACH region customers.- Leading Virtual Account Team, starting from the pre-sales phase till project closure.- Being single point of contact during all project management phases.- Encouraging Verizon Business departments to take corrective action in project-related issues proactively. - Providing mentoring support to colleagues.

    • MSD

      Dec 2015 - Nov 2017

      • Project Management Liaison between IT Security and Client Computing

        Jan 2017 - Nov 2017

      • Program Manager for Client Computing

        Dec 2015 - Nov 2017

    • MSD Czech Republic

      Nov 2017 - now
      Program Manager for Application Management Services

  • Licenses & Certifications

    • SCRUM Product Owner

      International Scrum Institute
      Jan 2014
      View certificate certificate

    • ITIL v.3 Foundation

      Loyalist Certification Services (LCS)
      Sept 2013

    • MCSA version MS Windows 2000 and 2003

      Microsoft
      Jan 2005

    • Zentrale Mittelstufenprüfung (C1)

      Goethe-Institut
      Jul 2003

    • Professional Certificate in Management

      The Open University
      Dec 1998

    • PMP

      Project Management Institute
      Jul 2013

  • Honors & Awards

    • Awarded to Dmytro Demchenkov, PMP®
      Defect Prevention Program Key person IBM Oct 2009 Dmytro has a high dedication for the Defect Prevention Program (DPP) over his Service Line (SL), going through deep analysis per client by the global DPP tools, as being pro-active he utilized the current tools and added a set of techniques to enable the smooth and beneficial use of DPP within the SL component, he was able to go in the detailed understanding of the DPP methodology and its benefits being able to have convert it to practice.His strong communication style helped him get DPP… Show more Dmytro has a high dedication for the Defect Prevention Program (DPP) over his Service Line (SL), going through deep analysis per client by the global DPP tools, as being pro-active he utilized the current tools and added a set of techniques to enable the smooth and beneficial use of DPP within the SL component, he was able to go in the detailed understanding of the DPP methodology and its benefits being able to have convert it to practice.His strong communication style helped him get DPP deliverables, his DPP knowledge sharing has been observed by many people on the green team. Dmytro is considered one of the key people for the DPP function within SSO.Awarded by: IBM DCCE SSO DPP Lead Haithm Abo Ghanem. Show less