Experience

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  Nemours foundation, a.i dupont hospital

  Jan 2003 - Oct 2003

  Training specialist

  Responsible for training staff, including physicians and other clinical staff, on use of EPIC electronic medical record system. Responsible for updating and creating training manuals and inservice related materials. Involved in troubleshooting technical issues with staff including re-educating staff on as needed basis. Involved in implementation process at physician satellite practices

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  Christiana care health

  Oct 2003 - May 2006

  Adjunct faculty

  Instructed Delaware Technical and Community College students in the field of Respiratory Care including Cardio-Pulmonary Physiology and Pathophysiology. Utilized various information technology techniques to provide educational topics, including Cerner Power Chart, Microsoft Power Point and web based tools, including Blackboard.

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  First choice home medical equipment

  May 2006 - Dec 2007

  Director of clinical services

  Director of Clinical Services / IS Oversight Member of HME Management Team and managed staff of clinicians and technicians. Created and maintained databases and assured user access control as requested by the Owners. Responsible for software support, including installation and managing of passwords. Responsible for analyzing system errors, networking conflicts and server management including user account management. Managed hardware and network problems including setup and maintaining PC's on site. Responsible for maintaining patient database in Access and several software packages related to clinical data. Directed instruction for patients and clinical staff on respiratory education topics. Show less

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  Christianacare

  Jan 2008 - Jul 2011

  Operations information analyst

  Member of Christiana Care VNA Management Team. Responsible for McKesson Horizon Homecare software support, testing, upgrades and process improvement. Responsible for software projects including software feature enhancements, software modules and interfaces between additional software including McKesson and Kronos. Involved with hardware and network problems including setup, troubleshooting and maintaining clinician laptops on site including maintaining inventory database. Involved with teaching clinical staff on software, hardware and respiratory care education topics. Show less

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  Siemens healthineers

  Jul 2011 - Jun 2012

  Sr healthcare it consultant

  Provide Clinical Consulting for Siemens Soarian Clinical customers utilizing Workflow Engine and Rules Engine.Design clinical workflows, educate customer on use of design, and build tools for Workflow and Rules Engine management.Provide support and education for all Soarian Clinical modules and interact with clinical, information technology and executive members of customer team.

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  Nemours

  Jun 2012 - Dec 2019

  Interact with all departments within the organization as well as external sources. Responsible for managing multiple teams consisting of Application Support Associates and Supervisors throughout Nemours enterprise.Manage enterprise-wide staff over two hospital campuses in Delaware and Florida Primary responsibility for issues escalation related to projects for critical clinical applications across multiple sites over several states. Responsible for developing, maintaining and reviewing project budgets and plans. Responsible for tracking Application Support Associates’ and Supervisor’s performance and effectiveness, prioritizing and approving departmental staffing patterns, and leading team member evaluations. Show less

  • Senior Information Security Analyst

    Oct 2015 - Dec 2019

  • Associate Manager, Application Support

    Jun 2012 - Oct 2015
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  Wilmington university

  Jan 2015 - Jun 2023

  Adjunct instructor (part-time)

  Provide instruction for in person, hybrid and online formats for the University. Teach undergraduate and graduate level coursework in the College of Technology.Courses include Systems Analysis and Design, IT Policy and Strategy, Management of Information Systems as well as Business Continuity and Disaster Recovery.

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  University of delaware

  Jan 2020 - now

  Responsible for management, strategy, and maintenance of PM and EHR applications and data. EMR support provided for NextGen and Point and Click products. Provide leadership and day-to-day supervision to the UDIT Health IT Team. This includes managing assignments, outputs, and performance evaluations of the Application Analyst and IT Support staff within the UDIT Health IT team. Manage information technology and security solutions for UD Health including hardware, software, storage and EDR. Perform ongoing HIPAA Risk assessments and support remediation efforts. Show less Work with Associate CISO/HIPAA Security Officer to ensure clinic compliance with the HIPAA security rule. Evaluate NIST guidelines for securing sensitive data including CSF, NIST 800-53, NIST 800-171 and others.Manage and audit the vendor hosted enterprise electronic health records system. Support the computer environment of the clinics with the college IT team including the administration of the NextGen EMR.Manage the implementation of HIPAA Zoom and the Microsoft Teams product along with secure email and DLP projects. Experience with Azure, AWS and Google Cloud. Show less

  • Manager, Health IT

    Feb 2023 - now

  • HIPAA Security Analyst

    Jan 2020 - Sept 2023