
Timeline
About me
Business Development Manager, New Customer Onboarding and Data Management
Education

Rose-hulman institute of technology
2010 - 2014Bachelor's degree biomedical engineering cum laude
Cornell university
2014 - 2015Master's degree biomedical engineering
Experience

Jrsi foundation
May 2012 - Aug 2013Research engineering intern- Conducted research experiments concerning knee and hip replacements- Responsible for researching, designing, and implementing scientific trials- Prepared and analyzed data obtained from trials for scientific publication- Harvested ligaments and bones from cadaveric specimens for testing- Worked both individually and with a team of multiple professionals and other students

Rose-hulman institute of technology
Aug 2012 - Jun 2014Resident assistant- Counseled 74 residents to handle both social and academic issues- Built hall unity through recreational and education activities- Managed hall environment, policy, and rule enforcement- Assisted freshmen students on study habits and academic planning- Oversaw two Sophomore Advisors on the floor and mentored them throughout the year

Wolf technical services
Jun 2014 - Aug 2014Biomedical design engineering intern- Worked to develop a Modular Anthropomorphic Test Device for the U.S. Military- Independently responsible for the rib cage component of the Test Device- Researched, designed, and created a working prototype within a 10 week period- Documented and created progress reports for the U.S. Military- Collaborated with a team of other interns and full-time engineering staff on project

Siemens healthcare
Jul 2015 - Jul 2017Strategic business planner- Led and managed cost savings initiatives targeted at reducing unnecessary materials cost and labor hours. - Achieved $9.8M in cost savings through identification and execution of projects in fiscal year 2016; was on track to hit $12M in cost savings in fiscal year 2017.- Drove strategic change management and process improvement at all levels of the organization.- Performed analytic deep dives on large sets of data to identify areas of cost savings opportunity.- Acted as a strategic consultant to senior level vice presidents and zone directors to improve KPIs. Show less

Trimedx
Jul 2017 - now- Manage 9 direct reports in the onboarding of new client vendor service contracts and subsequent reconciliation and reimbursement processes; in 2024, onboarded $36M of service agreements covering over 12,000 medical devices.- Establish and maintain client relationships; lead weekly calls with clients to present prepared reports and act as a resource to new clients during the initial stages of the partnership.- Identify relevant KPIs related to new client vendor service contract onboarding and develop ways to present these metrics in Power BI; ensure team compliance to KPIs for presentation to executive leadership.- Drive continuous improvement initiatives focused on vendor service contracts, cost reduction, and departmental procedures, including both project management and participation in related projects.- Developed new functionality for internal ServiceNow platform and worked with IT to execute; trained and led team through adaptation of the new functionality. Continue to work with IT on enhancements to platform.- Provide leadership, associate development, and performance management to ensure collective achievement of company goals and objectives, high levels of employee engagement, and timely completion of assigned actions. Show less - Ideated and founded the New Business Service Strategy branch within the Service Strategy department to address strategic concerns among new business.- Developed and executed the waterfall savings analysis financial model that details cost savings opportunity at potential new customer sites over a five-year period; success and accuracy of model has led to required inclusion in all new potential customer proposals.- Identified risk and threats at potential new customer sites and presented findings at executive-level meetings.- Consulted on service strategies at new customer sites via collaboration across both internal departments and customers.- Recognized department need for and innovated new functionality for internal ServiceNow platform and work with IT to execute.- Managed 2 individual contributors; acted as a mentor and subject matter expert for a team of 12 other individuals within the Service Strategy department. Show less - Analyzed data to identify areas of potential improvement and business growth in the field organization.- Identified, researched, and executed National Strategies across the country to reduce field material cost and labor hours in alignment with business objectives and KPIs. - Researched, developed, and implemented cross-departmental projects that expanded the company’s business portfolio and drove new program offerings to customers. - Collaborated with field leadership to determine regional service strategies and strategic direction.- Led multi-million dollar negotiations with vendors resulting in successful partnerships and development of Master Service Agreements.- Maintained amiable relationships with vendors and acted as the company’s national contact and mediator to address regional vendor issues when necessary. Show less
Business Development Manager, New Customer Onboarding and Data Management
Oct 2021 - nowTeam Lead, New Business Service Strategy
Apr 2020 - Oct 2021Operations Strategy Specialist
Jul 2017 - Apr 2020
Licenses & Certifications

Six sigma green belt

Project management professional (pmp)
Project management instituteDec 2024
Honors & Awards
- Awarded to Paige Cook HynsonDean's List Rose-Hulman Institute of Technology Jun 2014
- Awarded to Paige Cook HynsonHonor Key Award Rose-Hulman Institute of Technology Apr 2014
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