Vignesh D

Experience

• 

  Wells Fargo

  Dec 2017 - Mar 2024

  • Senior Process Associate

    Jan 2022 - Mar 2024

  • Operations Accountant

    Jun 2019 - Jan 2022

  • Associate Operations Accountant

    Dec 2017 - Jun 2019
• 

  Wipro

  Jun 2024 - now

  Deputy Manager

  Design and deliver engaging AML training programs, including classroom sessions, computer-based modules, and remote learning components.Managing training batches of up to 20 new hires, fostering a positive learning environment. Provide ongoing feedback and coaching to agents on AML processes, quality standards, best practices, and on-the-job (OJT) support.Conduct regular audits of agent transactions using client or team-defined audit sheets. Offer documented feedback based on identified gaps in the audit process. Participated in weekly calibration calls with both internal and client teams as per the designated schedule. Develop and deliver training sessions within specified timelines, meeting all learning objectives.Assess trainee performance through tests and evaluations. Show less