Karthik Moola

Experience

• 

  ANZ

  May 2009 - Nov 2020

  Hired as a strategic partner to enable ANZ operations build teams for the future by hiring the best Talent keeping in mind the organizations framework, goals & priorities. My Roles and responsibilities include managing recruitment responsibilities for all business lines across ANZ operations by translating business goals into Talent acquisition strategies.Expertise in effective business stakeholder management, by being an effective and trusted partner to the business. Coaching team members and hiring managers in best practice recruitment, assessment and selection process. Influencing hiring managers in our diversity agenda and frameworks. Leveraging data, metrics and external market insights to drive decisions and results with hiring managers and T&C Business partners. Overall ensuring candidate and hiring manager experience is central to what we do.Enthusiastic about expanding the presence of LGBTQ+ candidates in the workforce. Hired 7 employees in 2019. Adept in personality assessments and psychometric analysis. An SHL certified professionalI have been extensively using LinkedIn recruiter account to hire the best people. Created a pipeline builder campaign and managed the pipeline builder Leads effectively for technology requirementsInvolved in end to end recruitment services for India which includes Volume hiring, Niche & Leadership roles, sourcing, screening, consultation, negotiation ,offer release etc. through various recruitment channels like job boards, social media, vendors, employee referral for various business units.Responsibilities include partnering with the business, have consultation with the hiring manager about the requirement, and guide them in finding the right fit for the role. Show less Tactical and frontline recruiting and staffing expert with demonstrated ability to effectively build business relationships with their assigned business groups across multiple domains/verticals. Operational depth and strategic thinking to develop, drive, and execute the sourcing strategies. Manage, mentor, and guide a team of sourcers through all facets of the recruiting life cycle. To facilitate the recruitment of suitable candidates to ANZ as per the Job Description, within the predefined SLA. Develop and implement sourcing strategies in support of strong business growth, with a focus on building the strong talent pipeline for niche technology groups, Operations and helping reduce time to hire the best candidatesBuild functional capabilities across the team, identify, and implement innovative sourcing techniques, competitive intelligence, research, and talent mapping to develop diverse talent poolsLiaise with recruiting leaders to comprehend workforce plans and hiring plans to develop short and long-term sourcing strategies to meet recruitment goalsDevelop and implement key performance metrics for the sourcing team, track and report them with the goal of creating a world-class high-performing sourcing organizationPartner with hiring managers to develop a detailed profile of target candidates with data-driven advice on the range of logical possibilitiesDevelop and implement strategies and programs that will result in a dynamic and superior candidate experience and candidate satisfactionIdentify trends and leverage knowledge, data, and competitive intelligence to develop creative, customized sourcing strategies and in-depth talent mapsDefine, design, and implement recruiting programs for a variety of positions including understanding and mapping the talent landscape, internal calibration, and referrals, and matching those data points with the external talent supply Show less A critical role providing compliance support and training from a risk management perspective to ANZ Recruitment. Ensure compliance to Pre-Employment Check (PEC) requirements and our on-boarding processes. Working with key stakeholders internally and externally ensuring alignment and providing a ‘Value Add’ proposition to meet the business and customers’ requirements (ANZ managers and candidates).Adherence to SLA for actioning reports (including the effective tracking of escalated governance cases).Ensure all services comply with ANZ’s policies, processes and standards, and with external regulatory requirements. Show less Part of Card Operations team which fits in NZ Operations and managed Credit assessment for business loans. Preparing legal document for the customer to do necessary changes in existing loan account. which believes in disciplined execution. Ensuring service standards meet current and future Service Level Agreements (SLA’s) – internal and externalBuild customer experience into a competitive advantage & achieving stretch targets across key measures.Providing leadership and management direction for the teamImplement training and development programmes for staff to ensure that skill levels within the team are maintained at a high level and that staff meet minimum competency standards for their role.Worked for commercial and consumer cards (credit cards) maintenance team as a production lead handling a team of 20 members dealing with credit cards. Key role objectives include - Meeting productivity targets consistently while maintaining high accuracy rates- Capacity planning, forecasting volumes & queue management- Conducting interviews to hire quality personnel- Maintain strong stakeholder relationship- Preparing various performance and analysis reports- Handling escalations, supervising team on process and process training Show less Started my career with ANZ as a Analyst with NZ operations in a process just transitioned to Bangalore from New Zealand. Had to learn the process from NZ expertise within a tightened timeline as most of the senior member’s role in NZ team was made redundant. Key objectives of this role was to meet productivity, quality and SLA targets. Focused on innovative thinking for continuous process improvement. Stake holder management and employee satisfaction was a high focus area which was gauged using branch & employee experience surveys every month.Acted as a IC (Individual contributor), undertook team responsibilities such as training team members on process updates, performing quality checks, call calibrations, providing feedback and reporting team statistics. Ensured good customer service was provided leading to high customer satisfaction score. Show less

  • Talent Acquisition Specialist

    Oct 2014 - Nov 2020

  • Sourcing Lead

    Mar 2013 - Oct 2014

  • Compliance Specialist

    Mar 2012 - Mar 2013

  • Production Lead

    Oct 2010 - Mar 2012

  • Analyst

    May 2009 - Oct 2010
• 

  Wells Fargo

  Nov 2020 - now

  • Senior Assistant Vice President - Talent Acquisition

    Jan 2024 - now

  • Senior Human Resources Business Partner

    Jan 2023 - Dec 2023

  • Talent Acquisition Partner

    Nov 2020 - Dec 2022