Usman Hashmi

Experience

• 

  Arbisoft

  Jun 2017 - Jan 2018

  Marketing Intern
• 

  PyCon Pakistan (Official)

  Aug 2017 - Feb 2018

  Organizer
• 

  Mindbridge Private Limited

  Aug 2018 - Dec 2019

  Team Coordinator Restaurant Operations Executive

  Team Coordinator - UK | UberEats Restaurant OnBoarding

• 

  Motive

  Dec 2019 - Oct 2021

  • Considering the ELD (Electronic Logging Devices) as the back-bone of the US trucking Industry, my role is to sell, market and maintain accounts of the customers• Responsible for maintaining/retaining accounts/Leads (B2B, B2C)• Maintain customer satisfaction by ensuring a close interaction and to keep a trustworthy relation• Give Demos about KeepTruckin software to prospective fleet managers, Dispatchers and the CEOs• Educating Fleet Managers about the HOS rules governed by the FMCSA and to integrate our software and hardware products with their business• Implement new strategies to improve our sales process• Make sure to send out the right massage to customer about KeepTruckin’s Core Values and how it would benefit their business process• Achieve Monthly Targets defined• Keep the customer’s account up-to-date with relevant details.• Periodic follow-ups with the customers to bring in their feedback and response against our products Show less

  • Product Specialist

    Apr 2020 - Oct 2021

  • Business Development Officer

    Dec 2019 - Apr 2020
• 

  TCP Software

  Nov 2021 - now

  As an Implementation Specialist, • I demonstrate how TIMECLOCK PLUS, ALADTEC, ScheduleAnywhere, and INSTASUB software systems work to clients, and answer questions relating to implementation.• I am responsible for gathering requirements and understanding the customer's business needs.• As an outstanding Implementation Specialist I demonstrate sound technical knowledge as well as exceptional analytical, communication, training, and customer service skills.• Integrations Specialist: - API integration- Custom Template Integration - Payroll Integration Show less

  • Senior Implementation Specialist

    Sept 2023 - now

  • Pod Lead

    Apr 2022 - Sept 2023

  • Implementation Specialist

    Nov 2021 - Apr 2022
• 

  LinenTech

  Jul 2024 - Oct 2024

  Sr. Customer Success Manager