MUHAMMAD NURFAIZ BIN ABDUL RAZAK

Experience

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  JABATAN KESIHATAN NEGERI SELANGOR (JKNS)

  Nov 2015 - Nov 2016

  JURUTEKNIK KOMPUTER FT19 (CFS)

  Jabatan Kesihatan Negeri Selangor, Sg Buloh• Managing,Follow up ticket issue and monitor IT vendor task on Helpdesk system. • Checking Windows Update Windows XP,Windows 7 and Windows 10 every week to keep OS in up-to date.• Attend weekly department meeting.

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  IPSB Technology

  Jan 2020 - Jan 2024

  Migration Engineer

  • Manage,Maintain and support application for Media Asset Management (MAM).• Manage,Migrate and Transcode MXF Video from LTO Tape on premise to the Cloud Data Storage, using AWS S3 Bucket.• To work closely with IT team to improve response time, IT team profile and infrastructure• Analyze Content Delivery Network (CDN) for cloud system for podcast audio.• Manage and debugging; isolate and rectify issues on site and team up with Digital Media Engineer at IPSB Technology.• Installing Server,Configure,and Tested Windows Server 2019 OS for 14 RTM in Malaysia for Project Sistem Arkib Berita.• Setup Inbound & Outbound network policy in Fortigate Firewall for 14 RTM in Malaysia for Project Sistem Arkib Berita.• Configure Radio Encoder Hardware & Radio Live Stream from conty for 14 RTM in Malaysia for Project RTM Radio Live Streaming.• Handle inbound ticket issue from client via Zendesk platform.• Resident Engineer Support for 3 years in RTMKLIK project at RTM Angkasapuri.Project(RTMKLIK, Radio Televisyen Malaysia / 2022 – PRESENT)• August 2022 – Present- Dedicated Support Engineer with [1] years of experience providing technical assistance and exceptional customer support for Over-The-Top (OTT) platforms. Proficient in troubleshooting complex issues, collaborating with cross-functional teams, and ensuring optimal user experiences. Adept at communicating technical concepts to non-technical users and maintaining high client satisfaction.RTM Archive News System, Radio Televisyen Malaysia / 2021 – 2022• December 2021 – August 2022- Install storage server for RTM premise 14 State and Sarawak & Sabah and Execute the project from the beginning to the end of the contract of project.RTM Radio Live Streaming, Radio Televisyen Malaysia / 2021 – 2022• August 2021 – December 2022- Support for RTM Radio Live Streaming 14 State and Sarawak & Sabah District during MCO and Execute the project from the beginning to the end of the contract of project. Tunjukkan kurang

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  Mesiniaga Berhad

  Jan 2024 - Sept 2024

  Server Engineer

  Passionate about designing and optimizing robust server architectures to ensure seamless and secure data flow. Adept at implementing cutting-edge technologies to enhance system performance and reliability.💡Expertise:Server Deployment & ConfigurationSystem AdministrationVirtualization Technologies (VMware, Hyper-V)🔧 Technical Skills:Operating Systems: Windows, Linux UbuntuServer Hardware: Dell, HPScripting: PowerShell, BashStorage Solutions: SAN, NAS Tunjukkan kurang

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  Mediacity Development Sdn Bhd (DRB-HICOM Bhd)

  Sept 2024 - now

  Broadcast Engineer