Esraa Alzamit

Esraa Alzamit

Costumer Service

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location of Esraa AlzamitAmman, Jordan

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  • Timeline

  • About me

    Accountant

  • Education

    • Al Ahliyya Amman University

      2012 - 2016
      Bachelor's degree Accounting Very good
    • University of Hertfordshire

      2017 - 2019
      Master's degree International Business

      studied a broad range of courses in the International Business such as finance in international Business, Global E-Business, managing in International Business, marketing across cultures and international business strategy. (Ex.) Assignments: evaluation and analysis of the EuroJet (UK) Plc proposal from a financial perspective (profitability, forecasting, WACC, NPV, sensitive analysis). managing a multicultural team and giving and receiving feedback (managing in international… Show more studied a broad range of courses in the International Business such as finance in international Business, Global E-Business, managing in International Business, marketing across cultures and international business strategy. (Ex.) Assignments: evaluation and analysis of the EuroJet (UK) Plc proposal from a financial perspective (profitability, forecasting, WACC, NPV, sensitive analysis). managing a multicultural team and giving and receiving feedback (managing in international Business).(Ex.) Presentations: giving and reserving feedback, marketing plan for Zara (YouTube). Valuating Babcock by Using different valuation models in finance (PV, DVM, PE, V0). Dissertation: Human resources management (HRM) about Leadership development programs: Are they effective for ensuring future success of an organization using secondary data (Indian context). By explaining and understand some leadership programs and that would lead to some comparing to answer my main questions. Show less

  • Experience

    • Fuddruckers

      Jul 2013 - Feb 2014
      Costumer Service

      • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts or obtain details ofcomplaints.• Check to ensure that appropriate changes were made to resolve customers' problems.• Determine charges for services requested, collect payments and arrange for billing.• Preparing restaurant tables with special attention to sanitation and order. • Presenting menus, serving and helping customers select food/beverage. Show less

    • Maysaloon construction co.

      Jul 2016 - May 2017
      Accountant

      - Communicated with vendors and clients to facilitate timely payments and reduce outstanding accountsreceivable balances.- Maintained accuracy when reviewing and reconciling general ledger.- Gathered banking transactions and recorded activity in Excel format to maintain consistent documentation.- Reviewed and analyzed expense receipts and credit card statements.- Maintained general ledger with accurate, updated journal entries.- Prepared a range of documents on Sage Accounts, including bills receivable, invoices and bank deposits.- Investigated and helped resolve collections and billing disputes Show less

    • Maysaloon Construction Co.

      Feb 2019 - Jan 2020
      Accountant/AR

      - Review services, materials, and goods and make recommendations about cost-efficiency.- Supporting the development of performance review processes and reward schemes.- Conducted in-depth assessments and credit checks into customer accounts to review payment terms.- Conducted Monthly reports for management, including overdue invoices, payments made and profits.- Conducted clerical tasks, including data entry, preparing invoices, sending bill reminders and filing paperwork.- Registered transactions and data on accounting database to track history and safeguard information.- Processing, verifying and posting receipts for goods sold or services rendered. Show less

    • AL Safa Group

      Mar 2020 - Sept 2020
      Financial officer/Accountant

      - Report and prepare Comprehensive cash flow for three sister companies (The beauty secret, Natural Touch, and Al-Safa Drug store).- Preparing and analyzing Bank transactions and suppliers.- Bank updates and settlements for analyzing bank movements (SNB, Al Rajhi Bank, Riyad Bank).- Track bank deposits and payments. - Prepare a bank reconciliation for two companies (The Beauty Secret and Natural Touch). - Ensure that accurate records are kept by standard practices. - Monitor all bank deposits and payments.- Record PO and calculate bounces and discounts for Al-Safa for medicine. - Posted accounts receivable payments made by cash, cheque or credit card payments.- Used Dynamic ERP accounting software to perform bookkeeping, invoicing and bank reconciliations. Show less

    • Hatem Hinawi Programming Est.

      Mar 2020 - Mar 2020
      ERP Analyst Intern

      - Analyze item data and understand the used service modules, such as accounting and HR.- Provide a training session for college students in Hayat Educational Fund for HR and payroll using ERPsoftware.

    • Agile Consulting

      May 2022 - Nov 2022
      Human Resources Officer

      - Manage recruitment and selection process and prepare job advertising.- Provided administrative support on employee contract package benefits, including pensions, holiday,insurance and sick pay.- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiringprocess. - Maintain employee records according to policy and legal requirements. - Update and prepare the employee handbook, including the dress code, code of conduct, company vision and mission, harassment policy, job expectations, and internal policy.- Evaluate and measure employee satisfaction (employee satisfaction survey and conducting one-on-onemeetings). Show less

    • Aramex

      Feb 2024 - now
      Accountant
  • Licenses & Certifications