Troy Reed

Experience

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  Chipotle Mexican Grill

  Apr 2012 - Dec 2019

  Assistant Manager

  • Organized schedules, workflows and shift coverage to meet expected business demands.• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.• Delegated daily tasks to team members to optimize group productivity.• Enforced company policies and procedures to strengthen operationalstandards across departments.• Mentored staff to enhance skills and achieve daily targets, usinghands-on and motivational leadership.• Assisted with developing and implementing marketing strategies toimprove sales and profitability.• Resolved customer inquiries and complaints requiringmanagement-level escalation. Show less

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  Another October (couch covers)

  Feb 2013 - Jan 2017

  Musician

  Help facilitate live performances of covers and record them for posting on YouTube, Instagram, and other social media platforms. Lended vocals and helped arrange songs for the arrangements.

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  United States Postal Service

  Jun 2020 - Feb 2023

  City Carrier Assistant

  Prepared mail in sequence of delivery for optimal productivity.• Delivered and collected mail on foot or by vehicle under varying road andweather conditions.• Used portable electronic scanner to track parcels and record trackingprogress.• Handled undeliverable mail in accordance with established procedures.• Adhered to postal regulations and maintained knowledge of commonlyused products and procedures.• Collected customs charges, postage due, and C.O.D. payments.

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  PC Events and Experiences

  May 2024 - Jul 2024

  Assistant Event Manager

  ● Executed the event production schedule to ensure daily goals and assignments were completed sequentially andon time.● Assisted the lead program manager with onsite vendor management ensuring a high quality of contractedservices● Assisted with equipment rental and food delivery for staff and 15,000 guests

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  Access

  May 2024 - now

  Event Manager

  Event Planning: Develop comprehensive event plans, including budgets, timelines, and logistics.Vendor Management: Source and negotiate with vendors, including venues, catering, transportation, and entertainment.On-Site Management: Oversee all aspects of events on-site, ensuring smooth execution and immediate resolution of any issues.Team Coordination: Lead a team of event coordinators and support staff, delegating tasks and responsibilities as needed.

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  Marriott Hotels

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  Guest Services Specialist