Sid Ahmed Amara

Experience

• 

  Dell EMC

  Jan 2007 - Mar 2023

  Leading customer services for BNPP by providing wide spectrum of reactive and proactive services and address resolving customers' complex IT infrastructure and business challenges. My objective hence is to actively exceed customer satisfaction & loyalty, improve service performance & reliability and to achieve customers' strategic goals.My role looks over the portfolio of customer services, customer experience, project management, implementations, account strategy management, business development and customer advisor. Show less

  • Global Service Account Manager (GSAM ) for Société Générale

    Jul 2019 - Mar 2023

  • Account Services Manager (SAM) for BNPP

    Jul 2016 - Jul 2019

  • Customer Service Account Manager (SAM)

    Nov 2013 - Jul 2016

  • Account Service Representative Team Leader

    Nov 2012 - Nov 2013

  • Account Service Representative

    Jan 2009 - Nov 2012

  • Associate Customer Engineer

    Jan 2007 - Jan 2009
• 

  Pure Storage

  Mar 2023 - now

  Global Service Account Manager