Debbie Ramlochan MBA(THMgt)

Experience

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  San Fernando City Corporation

  Oct 2011 - Oct 2013

  Public Relations Officer

  Managed five (5) people within the organisation during this time.A brief description my role was as follows: • Supports the Public Relations Unit operations by maintaining office systems and supervising staff. This included but not limited to the following:• Events Management – Managing of all the city’s events for the two year period. The city held many events of different genres. Duties included, research, designing, planning, coordinating and evaluation of all events. • Sourcing and procuring of all events elements.• Project Management Assistant- Assisting with the city projects – Help the City Help the Homeless, Waterfront Improvement, City Beautification, Noise Pollution Eradication, Dine Safe, Recycling, Mayor for a Day and Green Exposition.• Marketing of Events• Liaison between the San Fernando City Corporation and the Public• Issuing of press releases• Management of Social Media sites• Photography• Fundraising/Donations• Power Point Presentations• Production of Monthly Newsletters• In particular, in relation to managing staff, the following duties were included: Training of five On the Job Trainees for a period of two years.Training included:• Adjusting to the life of work• Telephone Etiquette • Public Relations • Microsoft Office Suite • Photography• People Skills• Effective Time Management• Punctuality• Dress to Impress• Life Skills• Event Management • Project Management • Building of sound human relations with co-workers and others. Show less

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  San Fernando West Constituency

  Feb 2014 - Jun 2015

  Office Manager/Events Manager

  Manages and directs six (6) people.The role includes organization and coordination of constituency activities in order to ensure efficient and effective operations. My duties and responsibilities include but not limited to:1. The effective Management of field operations, citizen management system, communications and constituency events2. Development and training of two On the Job Trainees in the areas of telephone etiquette, public relations, Microsoft Office Suite, photography, interpersonal communication skills, effective time management, life skills, Event Management and Project Management Show less

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  Hilton Trinidad and Conference Centre

  Jul 2015 - May 2017

  Events Sales Coordinator

   Grew and maintained a client base by being reliable, providing assurance, expressing empathy, ensuring the tangibles were at optimum levels and being very responsive to guests’ requests. Assisted the Sales & Marketing team in meeting and surpassing revenue goals by being a productive team player. Frequently obtained high scores from guest surveys for customer service delivery.

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  West Palm Hotel

  Jan 2018 - Jul 2019

  Hotel Manager

  1. Successfully implemented sales and marketing initiatives to increase revenue and brand awareness, eg: introduction of Corporate Rates, All Inclusive Packages, and Day Pass etc.2. Coached and motivated the team on customer service practices to achieve customer satisfaction and loyalty.3. Practiced emotional intelligence to grow, develop and support the team members.4. Successfully managed all production units to ensure a viable business venture.

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  Couva/Tabaquite/Talparo Regional Corporation

  Nov 2020 - now

  Public Relations Officer