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Sumit Singla

Sumit Singla

Telecom Engineer

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location of Sumit SinglaGurgaon, Haryana, India

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  • Timeline

  • About me

    Director-Technology @ FIS

  • Education

    • Amrit model

      -

    • JMIT, Radaur

      2000 - 2004
      Bachelor's degree Computer Science

    • Kurukshetra University

      2000 - 2004
      B. Tech. Computer Science

  • Experience

    • HCL Technologies

      Dec 2004 - Jul 2006
      Telecom Engineer

    • Aspect Software

      Jul 2006 - Apr 2007
      Technical Consultant

    • Keane Inc.

      Mar 2007 - Aug 2009
      TL--IT

      Designing, Management and support for the complete voice infrastructure including Avaya, Cisco call manager, NICE Recording system, Verint recording system, Aspect Dialer etc.

    • IBM Global Process Services

      Sept 2008 - Sept 2011
      Deputy Manager

      Contact Center Technology administrator

    • FIS

      Sept 2011 - Oct 2023
      Senior IT Manager

      Contact Center Technology solutions designing, implementation and administration.

    • FIS Global Business Solutions India Private Limited

      Jun 2021 - now
      Director of IT

  • Licenses & Certifications

    • CCNA, ITIL, NPCA

      Cisco