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Sumit Singla

Sumit singla

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location of Sumit SinglaGurgaon, Haryana, India
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  • Timeline

  • About me

    Director-Technology @ FIS

  • Education

    • Amrit model

      -

    • Jmit, radaur

      2000 - 2004
      Bachelor's degree computer science

    • Kurukshetra university

      2000 - 2004
      B. tech. computer science

  • Experience

    • Hcl technologies

      Dec 2004 - Jul 2006
      Telecom engineer

    • Aspect software

      Jul 2006 - Apr 2007
      Technical consultant

    • Keane inc.

      Mar 2007 - Aug 2009
      Tl--it

      Designing, Management and support for the complete voice infrastructure including Avaya, Cisco call manager, NICE Recording system, Verint recording system, Aspect Dialer etc.

    • Ibm global process services

      Sept 2008 - Sept 2011
      Deputy manager

      Contact Center Technology administrator

    • Fis

      Sept 2011 - Oct 2023
      Senior it manager

      Contact Center Technology solutions designing, implementation and administration.

    • Fis global business solutions india private limited

      Jun 2021 - now
      Director of it

  • Licenses & Certifications

    • Ccna, itil, npca

      Cisco