Experience

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  Tess legacy jewellery and bridal

  Jan 2008 - Jul 2015

  Director sales

  • Pioneer Tess Legacy Jewellery and Bridal• Develop vision, mission, values and corporate brand• Set sales targets and develop strategies to accomplish them using various sales techniques and media• Create appointments ,make client follow up and close sales• Stock and inventory management • Develop sales training for customer service representatives • Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization• Promote the company to local, regional, and national constituencies through various media• Customer Relationship management• Design customer retention and loyalty programs to maintain current customer base• Manage the company Facebook page , email account and use them to promote sales and advance the corporate brand• Shop interior design and lay out Show less

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  Delward engeneering t/a zeco

  Jan 2009 - Sept 2011

  Receptionist

  • Answer telephone, screen and direct calls • Take and relay messages• Provide information to callers• Greet persons entering organization• Direct persons to correct destination• Deal with queries from the public and customers• Ensure knowledge of staff movements in and out of organization• Monitor visitor access and maintain security awareness• Provide general administrative and clerical support• Prepare correspondence and documents• Receive and sort mail and deliveries• Schedule appointments• Maintain appointment diary either manually or electronically• Organize conference and meeting room bookings• Co-ordinate meetings and organize catering• Monitor and maintain office equipment• Control inventory relevant to reception area• Tidy and maintain the reception area Show less

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  Pandora

  Sept 2015 - Oct 2015

  Retail sales consultant

  Visual Merchandising, In-store decor to make sure shop adheres to the Pandora global standards and Setting up all displays for new stock Counter and stores sales Building client relationships Stock takes, Stock control, Dealing with deliveriesReplenishing of Stock

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  Nwj fine jewellery

  Nov 2015 - Sept 2017

  Oversees retail store operations to company standards; ensuring effective implementation and maintenance of programs as well as meeting financial and operational objectives. Ensures Sales, Units Per Transaction, Dollars Per Transaction and Financial Goals are achieved. Responsible for generating 20% of the Store’s Sales. Maintains store cash handling records, reports and opening and closing procedures.Reviews merchandise orders and inventory levels for accuracy and consistency. Implements inventory procedures and inventory control program. Maintains allocated budget within the store. Demonstrates/Sells products to customers, explaining benefits, features, prices, quality, value and other information, builds the business through outstanding customer service. Ensures visual standards are appropriate and support the brand image. Merchandises displays to Plan-O-Gram and to accentuate products. Notifies supervisor of competitive activities. Develops information on retail customers to enhance sales; maintains customer log. Plans, coordinates and sets-up for special events and promotions. Maintains communication with Supervisors regarding retail sell through, activity recommendations to increase sales/inventory and accommodate retailer issues.SUPERVISORY RESPONSIBILITIES · Administers Performance Management programs. · Participates in staffing decisions including employment, discipline,training, assignment and termination. · Creates a productive work environment through consistent coaching and training of the Sales Consultants. · Ensures that all practices meet applicable legal requirements, policies and procedures. · Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency,effectiveness and profitability. · Creates a Selling Culture in the Store, ensures Associates are trained in the Training Program and other Selling techniques Show less Visual Merchandising - Setting up the shops displays and in-store decorum Counter Sales - Stocks we deal with include : Gold 18ct, 9ct rings necklaces and bracelets; Silver necklaces, rings, bracelets and pendants; Diamond and Tanzanite jewelry; Birthstone jewelry Watch brands Fossil, GShock, Obaku, Guess, Hallmark, Police, Lanco, SterlingBuilding client relationships Stock takes, Stock control to make sure we have adequate stocks at all times Dealing with deliveries to make sure clients have the best customer experience and exceed sales targetsReplenishing of stockSocial Media Sales Show less

  • Retail Store Manager

    Aug 2016 - Sept 2017

  • Retail Sales Consultant

    Nov 2015 - Jul 2016
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  Claytess jewellers

  Sept 2017 - now

  Chief executive officer

  Specific Responsibilities Include:Development, review and refinement of the Company’s business strategy, and execution of that strategy to obtain a leading position in the marketplace;Ensure revenue growth is achieved in a responsible and profitable manner; both organically and through successful completion of mergers and acquisitions;Working with the management team to satisfy consumer needs, develop and nurture new and existing customers, partnerships, strategic alliances, and other market opportunities;Be the chief steward of the Company, ensuring the company is well positioned in the public marketplace., and building relationships and credibility with outside investors to provide necessary resources to fund and grow the Company;Be the primary spokesperson for the Company in all interactions with the press, the financial community and the public markets;Provide high-level strategic and tactical leadership to the Board and the management team;Motivate a high performance, innovative and results-driven organization;Develop performance measurements and ensure these metrics are achieved. Show less