Experience

• 

  Ministry of foreign affairs of the hellenic republic

  Nov 2014 - Mar 2015

  Student intern

  B2 Directorate for Bilateral Economic Relations with Balkan, CIS, OCBS countries.Responsibilities:-Delivered administrative support to office staff, promoting excellence in office operations - Ambassador's daily briefing.-Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.-Prepared meeting agendas and briefing papers for members of board of directors and executive team.

• 

  Labrini athens

  Oct 2016 - Sept 2022

  Ecommerce administrator

  • Lead ecommerce team in achieving the daily deadline that requires close cooperation among members to share information and develop solutions.• Ensure website is up to date, maintain the product line by uploading photos and accurate product features.• Ensure products are picked correctly for online orders to be packed and sent to customers.• Monitor web traffic, performance & capacity to indentify, prevent and resolve issues.• Develop paid ads for use on social media platforms to attract more customers.Monitor social media & online sources for industry trends.• Provide outstanding customer service by quickly and professionally handling issues. Protecting company reputation & loyal client base.• Resolve conflicts and negotiate agreements between parties - reach win-win solutions.• Check and make operational improvements that result in significant savings to improve profit margins.• Negotiate contracts to obtain favorable pricing. Built positive relationships with suppliers.• Collaborate with project managers, developers, photographers and customers to resolve technical issues.• Break down and evaluate user problems.• Explain technical information in clear terms to non-technical individuals to promote better understanding.• Inventory Administration:• Place orders for new supplies and stock.• Accept delivered packages, verify products and check delivery totals to keep system records current and accurate• Manage timely and effective replacement of damaged or missing products.• Evaluate product inventory for quality and quantity issues and return unacceptable materials to suppliers to obtain replacements or refunds.• Use hand-held devices and computers to record and monitor inventory levels and complete audits to uncover and address inaccuracies Show less

• 

  Ppc s.a.

  Oct 2022 - now

  Reporting manager