Alexandra Lucero

Experience

• 

  Panama Ports Company S.A.

  Apr 2019 - Dec 2019

  Human Resources Assistant Intern

  - Successfully recruited over 20 employees and interns for operational and administrative roles.- Actively contributed to the implementation of the company's organizational culture.- Designed and executed a comprehensive reward and recognition plan for both Panama and Colon ports.- Conducted employee satisfaction interviews for staff members across both ports.- Offered assistance to the training department as needed.

• 

  The Estée Lauder Companies Inc.

  Jan 2021 - now

  - Manage +25 roles at the same time, overseeing ento-to-end recruitment and onboarding process. - Internship Program: Led the relaunch of Panama’s program with strategic branding implementation. Achieve 90% satisfaction rate among both interns and managers. Over 60% conversion rate from interns to full-time employees. - Conducted comprehensive training for new Talent Acquisition members on recruitment processes, Taleo (recruiting and hiring system), RPA usage, and overall hiring procedures.- Supported a 32% growth in the Panama site through strategic talent acquisition, leveraging both external and internal opportunities.- Played a key role in supporting the expansion of three organizational functions.- Employer branding Strategy: Support by actively participating in universities through brand activities and presentations. Standardize the candidate experience through communications and Talent Acquisition branding.- Local Recognition Program: Led the local recognition program, overseeing 15 winners. Managed data collection, analysis and discussion, devised the communication strategy in collaboration with the Voice of Customer team, and executed all communications. Show less

  • Human Resources Generalist

    Dec 2023 - now

  • HR Talent Acquisition Analyst

    Nov 2021 - now

  • Talent Acquisition Assistant

    Jan 2021 - Nov 2021