
Timeline
About me
Lead Program & Communications Manager at Naropa University
Education

Naropa university
2014 - 2019Bachelor of arts environmental studies, emphasis in sustainability
Experience

The dragontree
Jan 2017 - Aug 2017Front desk associate/key holder• Managed, organized, and filled the agenda of 10+ massage therapists • Controlled and routed busy multi-line phone system, operated point of sale system, and successfully leveraged promotional marketing software• Accurately performed opening and closing, financial reconciliation, and cleaning procedures

Naropa community counseling center
Oct 2018 - Jan 2019Administrative intern• Acted as empathetic first point of contact for prospective clients, screened for clinical and financial eligibility, and enrolled clients in services via Theranest cloud software• Drafted and solicited in-kind donation requests to create partnerships with local tea companies, ensuring office was consistently stocked with complimentary beverages for clients• Aided clinic director in creation and distribution of eye-catching marketing flyers and emails, improving group therapy attendance • Designed ergonomic filing system for clinical documents and forms and maintained intake records Show less

Nestlé nespresso sa
Aug 2019 - Aug 2020Boutique specialist• Drive Nespresso Club Member acquisition and retention by communicating vast product knowledge, brand story, and sustainability practices • Actively listen to customer needs, utilize open question sales techniques to build rapport and discover coffee preferences• Successfully employ upselling/cross-selling techniques, exceeding daily sales goals of $1500-$2500, maintaining average basket that is 15% above target

Naropa university
Aug 2020 - nowLead Program and Communications Manager - Extended Campus
Jan 2023 - nowProgram and Enrollment Manager - Extended Campus
Jul 2021 - Jan 2023Registration Administrator
Aug 2020 - Aug 2021
Licenses & Certifications
- View certificate

Markets, marketing, and managing the cycle from prospects to learners
UpceaJan 2023
Honors & Awards
- Awarded to Jacob GoldbergEagle Scout Boy Scouts of America Jan 2007 Earned the rank of Eagle Scout at the age of 12 years 6 months, becoming one of the youngest Eagle Scouts in history
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