
Timeline
About me
Offering Manager at IBM
Education

Universidad interamericana de costa rica
2001 - 2002Master information technology management
Universidad internacional de las américas
1990 - 1994Bachelor information systems
Experience

Intel corporation
Oct 1998 - Jan 2012Program managerLed development of highly complex databases for Intel manufacturing andIT. Extensive experience leading development of data migration andtransformation projects, focused in Oracle and MS SQL Server, with morethan 10 years of technology involvement with those databases.◼ Experienced in database design, ETL technology and business intelligencesystems for critical applications used at corporate level◼ Project and people management skills. Have been instrumental inmanaging software outsourcing group for IT Flex. The group has developed more than 50 applications for different Intel and external customers.◼ Engagement manager for various projects. Responsibilities include,management/stakeholder communications, team leadership, facilitation,project plan development, requirements gathering, technical design,business process design, cost/effort estimating, establishing/maintainingproject schedules, performance tracking/reporting, establishing teammembership, negotiating time commitments, allocating resources, riskidentification/mitigation, and adherence to CMMi quality processes.◼ PM in project management system for Technology Manufacturing Groupcustomer. The customer uses agile methodology to develop and managetest processes for new Intel products. This project required relocation toOregon for 1 year to work closely with the customer. The new systemallows Intel to reduce the time to market for new technology.◼ Led organization that developed and implemented a system to manageprojects and resources worldwide for corporate IT. That system is criticalfor the correct allocation of more than 4000 resources to severalprojects being executed by the corporation.◼ Participated in a large data-warehouse development project. The systemhas a 5 terabytes database, which is fed from manufacturing systemsaround the world. The system is used for engineering analysis and decisionsupport and allows drilling down from factory indicators to unit leveltraceability. Show less

Chiquita
Mar 2012 - Aug 2012Database engineer
Ibm
Aug 2012 - Aug 2014Project/program managerManage two programs for IBM Maximo product. Responsible of productdevelopment and support, with more than 1000 customers worldwide.◼ Manage budget, schedule and risks, owning the overall project plan anddriving it to successful closure. This is a combined multimillion budget formanaged projects.◼ Responsible of communication with team, stakeholders and executives onproject status◼ Manage geographically dispersed project team consisting on more than 30members.◼ Led adoption of agile methodology (SCRUM) in software developmentteams◼ Led project that incorporates ITIL practices into IBM ServiceManagement product◼ Led development of reports used by Maximo users◼ Led implementation of IBM Rational Team Concert for softwaredevelopment and project management inside the program Show less

Fiserv
Sept 2014 - Jun 2016Software development managerLead the product development organization, were we designed, built anddelivered software products for banking customers using internet andcloud solutions.◼ Stakeholder management including customers, external providers andbusiness partners.◼ Responsibilities include: performance management, coaching, careerdevelopment, resource planning, hiring, forecasting, budgeting, etc.◼ Development of products that drives revenue to the company and arecritical to the success and competitiveness of our customers. The qualityof the solutions we deliver is recognized as one of the best in the industry.◼ Use of SCRUM as our framework for software development, which allowsus to deliver high quality products in an agile and effective way Show less

Hewlett packard enterprise
Jul 2016 - Apr 2017Project managerProject manager for infrastructure solutions◼ Manage NSSR for HPE clients, including hardware installs, datacentermigration projects, application migration projects (including databasemigrations)◼ Participate from the hardware ordering process to the installation of newsystems and environments for high availability, mission critical solutions◼ Experience with HPE solutions for infrastructure service delivery systems◼ Lead requirements elicitation process◼ Manage cost, schedule, resources, billing and planning for all projects Show less

Namu travel
May 2017 - Apr 2020Director of technologyLead the IT department to become a world class organization, allowingthe business to grow and achieve challenging goals◼ Create high performance teams by hiring top notch resources and leadingthem delivering successful critical projects, through coaching, performancemanagement and leadership◼ Manage IT day to day operations, including IT support, resource planning,projects execution, team performance and development, reporting metricsto executives and solving technical and operations issues◼ Implement processes and standards to allow the organization to focus onwhat matters most. Instrumental in the adoption of SCRUM in IT and thewhole company.◼ Lead the development of innovative ideas that allowed the company todifferentiate from the competition◼ Led the company becoming a data driven organization, directing BusinessIntelligence adoption by creating the required infrastructure, processes andtechnology, allowing the business improving its decision making.◼ Instrumental in the development of Power BI reports, ETL processes andmachine learning algorithms Show less

Ibm
Jul 2020 - Dec 2021Offering manager
Kyndryl
Dec 2021 - nowSenior lead, offering management
Licenses & Certifications

Project management professional (pmp)
Pmi portland chapter
Data mining expext
Promidat iberoamericano, saAug 2019
Scrum master certificate
Universidad cenfotec- View certificate

Scrum master professional certificate
CertiprofMar 2018
Languages
- enEnglish
- spSpanish
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