Lissha B.

Experience

• 

  The Red Lion Inn

  Aug 1991 - Jun 1994

  Front Desk Attendant

  Meet and greet customers, check in /out, billing, reservations, group reservations, customer satisfaction, nominated for employee of the month

• 

  In at Plymouth Bay

  Jan 1995 - Jan 1997

  Asst. Front desk manager

  Reservations, checking in/out customers, billing, maintaining communication with staff, customer retention and satisfaction.

• 

  EXPRESS

  Jun 2005 - Jun 2008

  Partner/Assistant Manager

  Open and close store, sell merchandise, meet company's daily goals, greet customers, help them with their shopping experience, check outs, cash handling, Dropbox at bank with daily till, hire staff, keep up company standards. Recieved 100% on a secret shopper experience.

• 

  Sullivan brothers auto mall

  Jun 2007 - Aug 2011

  Assistant Service Manager

  Worked my way up from being an appointment coordinator, to a warranty clerk, getting coverages and payments, to being an assistant service manager. Greeted customers, wrote up their vehicles for repair, followed through with technicians, parts, customers . Recommended needed services for the vehicle, selling, estimated, billing, and complete customer satisfaction.

• 

  Falmouth toyota

  Dec 2011 - Aug 2012

  Assistant Service Manager

  Asst. Service manager, customer service, meet, great, write up work RO, follow through with technicians, parts, and customer regarding their vehicle. Recommending services, selling, billing, and customer satisfaction.

• 

  Murdock Chevrolet

  Oct 2012 - Jan 2013

  Asst. To Service manager

  Helping the service advisors learn our new Reynolds and Reynolds program, dedicated to customer satisfaction, lend support to our team of ASM's and Service Manager. Going above and beyond by being available for any requests by superiors during this transition

• 

  Integrity extended warranty

  Feb 2015 - Apr 2015

  Manager

  Handling customer concerns on their vehicles, scheduling and collaborating with repair shops, rental companies, and towing companies in 50 states. Making life easier for my customers by handling every aspect of repair for their vehicle; repair shop, parts needed, coverage approval, and payment.

• 

  Aflac

  Jan 2016 - Feb 2018

  Insurance Producer
• 

  Innophos Nutrition

  Sept 2016 - Dec 2016

  Front Desk Coordinator

  At Innophos Nutrition I'm responsible for the daily operations of the front office. My responsibilities include being the face of Innophous Nutrition, greeting our guest and employees, in person and on the telephone, with a smile and a friendly face, in a casual business setting. My other responsibilities are to match current shipping records with orders from our sales team here in North Salt Lake, and invoices from our corporate office in New Jersey ,then file them into the proper locations.

• 

  Cleaning Services Lcs

  Jul 2017 - Feb 2018

  Office Manager

  scheduling my technicians and keeping them busy,While making my loyal customers happy!

• 

  Self-employed

  Feb 2018 - now

  Business Operations Manager

  import/export product, maintain business supply, customer relations, purchasing, direct sales management, marketing, negotiating, HR, accounting, payroll

• 

  Amazon

  Sept 2018 - Jan 2019

  Customer Service Associate
• 

  LLB CONCEPT RENOVATIONS LLC

  Jan 2023 - now

  Business Owner

  remodeling