
Steven Hayes
Major Account Law Firm Representative

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About me
Senior Strategic Account Manager
Education

Cape Cod Community College
1984 - 1987Associate of Arts (A.A.) Business Administration and Management, GeneralActivities and Societies: Basketball, Tennis
Experience

Cellular One
May 1997 - Sept 1999Major Account Law Firm Representative• Responsible for the top 50 law firms in Boston, MA, resulting in 18 new contracts per month and $9,700 in accessory sales per month.• Achieved 281% of new business goal and reached 182% of accessory sales to existing customers in a 1-year period.• Promoted twice and chosen for the President’s Club. • Processed 50 to 60 customer calls a day.Retail Representative• Activated over 615 new customers on cellular service in a 7-month period exceeding sales quota by 198%.• Averaged over 280% in accessory sales in a 7-month period.• Led the branch in overall sales by 171% in thomye third quarter of 1997.• Won all retail contests that were presented to the retail representatives and generated $389,000 in cellular service and $40,000 in accessory sales.• Recognized as a member of the Blue Ribbon Performance Club. Show less

Citizens Bank
Oct 2006 - Jun 2007Assistant General Manager• Assisted in managing sales, operations, and compliance for a full-service store that included 9 employees.• Was accountable for maximizing branch revenues, customer satisfaction, and staffing.• Was responsible for the compliance over bank policies and procedures.• Prioritized, managed, and communicated promotional campaigns and product initiatives, conducted cold calls on prospective small business customers, as well as maintained relationship with existing customers.• My team had #1 sales in our region 6 out of the 7 months. Show less

Citi
Jun 2007 - Nov 2009Financial Center ManagerFinancial Center ManagerManaged all sales, operations, and compliance for a full-service financial center that included 14 employees.Grew the financial center from zero dollars with no existing accounts to $52 million with 1,348 new accounts in an 18-month period.Growth methods included, grass-root marketing which entailed collaboration between Citi Bank and the town of Wellesley to acquire an ice skating rink for the town, the building of a baseball field, raised over $50,000 for the local community, grew Junior Achievement in the town of Natick, MA, and supported multiple events to raise money for the Wellesley Recreation Center. Also, developed and implemented a laser like approach to telemarketing, utilizing social media and search engine tools, Including Linked In, Google and Zoom Info. Show less

AseraCare
Feb 2010 - May 2013Provider Relationship Manager• Have exceeded quota by at least 150% month-over-month• Tripled the number of non-company owned facilities within a 6-month period• Helped turn around relationships with existing parent company facilities that were not participating in admissions, currently 100% of facilities are on board.• Helped bring census from a 62 up to a 101 daily average and set up collaboration between parent company and sister company.

Santander Bank, N.A.
May 2013 - May 2015Mortgage Development Officer
NEF
Apr 2015 - May 2016Account Executive
Wicked Bandwidth
Jun 2016 - Jun 2017Account ExecutiveAccount Executive for Wicked Bandwidth, who has built their own fiber network in the Cambridge, Boston and Seaport Area, which provides to companies the bandwidth that is essential to run their businesses properly, that just did not exist before.

Net7 Solutions
May 2017 - Jan 2023VP Sales Enablement & Marketing
May 2018 - Jan 2023Vice President Of Business Development
May 2017 - Jan 2023

Amplix
Jan 2023 - nowSenior Strategic Account Manager
Licenses & Certifications

Series 6: Investment Company Representative

Series 63: Uniform Securities Agent State Law
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