Teo Li Li

Teo Li Li

Medical Laboratory Scientist

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location of Teo Li LiWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Life & Medical Insurance Claims, FLMI, PCS.

  • Education

    • National University of Malaysia

      2000 - 2002
      Bachelor's Degree (Hons.) Biomedical Science Medical Science 2nd Class Upper
    • Coventry University

      2019 - 2020
      Master of Business Administration - MBA Business Administration, Management and Operations
  • Experience

    • Mahkota Medical Centre

      May 2002 - Sept 2002
      Medical Laboratory Scientist

      a) Perform venipuncture to collect blood from patients, collect cerebrospinal fluid (CSF) from lumbar puncture & bone marrow aspiration, tissue collection from clinical biopsy test for histopathology study. b) Involve in Biochemistry testing, Haematology blood test, Serology testing and the Urine & Stool sections. c) Running all types of medical laboratory test. d) Preparing & sign off clinical test report. e) Laboratory machines daily maintainace and calibration to ensure accuracy of test result. Show less

    • Allianz Life Insurance Malaysia Berhad

      Nov 2002 - Apr 2005
      Life Claims Senior Executive

      Handling Death, TPD, Critical Illness, Hospitalisation, Medical and Personal Accident Claims by achieving company's service standard.

    • Prudential Services Asia

      May 2005 - Jan 2006
      Claims Team Leader

      Manage daily Death, TPD & Critical Illness Claims operations with 5 major claims assessors.

    • Asia Assistance Network

      Jan 2006 - Nov 2008
      Head of Department, Claims Services

      Responsible for the overall operations of the Claims Services Department. Managing 32 employees for in-patient & out-patient medical claims.

    • ING Insurance Berhad

      Dec 2008 - Sept 2009
      Research & Development Manager

      Manage overall training efficiency & effectiveness which include developing, executing, monitoring and aligning the training systems.

    • CIMB Aviva Assurance Berhad

      Sept 2009 - Dec 2009
      Claims Manager

      Responsible for the overall operations of the Claims Department for all Major & Minor Claims with 18 employees.

    • AIA Shared Services Sdn Bhd

      Jan 2010 - Feb 2013
      Manager- Hong Kong Life Claims

      Lead and monitor efficiency of 40 team members in the processing of Life claims, and Major & Minor Claims System UAT as per stipulated benchmarks and requirements.

    • PruBSN Takaful

      Feb 2013 - Jul 2018
      Senior Claims Manager
    • AXA Partners

      Sept 2019 - Oct 2020
      Head of Regional Health, Asia
  • Licenses & Certifications

    • Business Communications Certificate

      British Council
      Jan 2005
    • Fellow, Life Management Institute, FLMI

      LOMA
      Jan 2005
    • Underwriting Life and Health Insurance

      LOMA
      Jan 2005
    • Associate, Customer Service , ACS

      LOMA
      Jan 2004
    • Professional, Customer Service, PCS

      LOMA
      Jan 2004