Amanda Norris

Amanda Norris

Project Coordinator

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location of Amanda NorrisLouisville Metropolitan Area

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  • Timeline

  • About me

    Product Owner at Humana

  • Education

    • University of Louisville

      2019 - 2022
      Bachelor of Business Administration - BBA Marketing
    • Jefferson Community College, Kentucky

      2016 - 2019
      Associate of Arts - AA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • IQor

      Mar 2017 - Jun 2019
      Project Coordinator

      Liaison between site management and production teams ensuring daily goals were met based on customer requirements. Worked directly with site leadership to coordinate all customer visits including travel, dining, and meeting space coordination.Site AdministratorProvide administrative support to executive leadership and site managers. Supported employee relations initiatives and policy adherence site wide. Active member of site 5s committee acing as a change agent implementing best practices.  Managed conference room schedules for internal and customer meetings Coordinated Outlook calendars for executive leadership Completed bi-weekly expense reports for executives and any global travelers Booked travel requested by executives while abiding by company guidelines Coordinated and promoted events including employee appreciation, fund raising for local charities, holiday events for groups of 400+ employees. Analyzed and tracked attendance for non-exempt using Microsoft Excel Answered and routed incoming phone callsProject CoordinatorResponsibilities across six different P&L business simultaneously. Maintain and sustain relationship between management and customers as first point of contact for their portfolio.  Validate process documents in an ISO 901 environment Coordinate logistics complexity for 100+ units monthly requiring LTL handling in and out of the facility with customers and internal operations Ensure daily production goals are achieved in accordance with customer contracts Lead daily discussions with customers to resolve issues and review open actions Track project actions and responsibilities throughout project lifecycle Show less

    • Humana

      Jun 2019 - now
      • Senior Project Manager

        Feb 2022 - now
      • Project Manager 2

        Jun 2020 - now
      • Information Technology Project Manager

        Jun 2019 - Jun 2020
  • Licenses & Certifications

    • Artificial Intelligence: Implications for Business Strategy

      MIT Sloan School of Management
      Nov 2024
      View certificate certificate
    • Certified SAFe® 5 Agilist

      Scaled Agile, Inc.
      Oct 2020
      View certificate certificate
    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile, Inc.
      Feb 2021
      View certificate certificate
    • Enterprise Design Thinking Practitioner

      IBM
      Dec 2021
      View certificate certificate
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jun 2024
      View certificate certificate
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Mar 2020