Yosafat Jefry Nainggolan

Yosafat Jefry Nainggolan

Bell Man

Followers of Yosafat Jefry Nainggolan814 followers
location of Yosafat Jefry NainggolanKecamatan Medan Area, North Sumatra, Indonesia

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  • Timeline

  • About me

    Optimizing revenue generation via e-commerce platforms

  • Education

    • Medan Tourism Academy

      2005 - 2008
      Rooms Division Management Hospitality Administration/Management Diploma III
  • Experience

    • JW Marriott Medan

      Sept 2008 - Jul 2009
      Bell Man
    • Hotel Soechi Medan

      Aug 2009 - Jan 2011
      Front Office Cashier
    • Grand Swiss-Belhotel Medan

      Feb 2011 - Mar 2017

      - Controlling and maintain room inventory on all online channels according to hotel room availability.- To set up online rate based on online rate strategy to maximize revenue.- Prepare weekly and monthly analytical report.- Present the weekly revenue meeting. - Handling incoming reservation through telephone, email and online channels.- Prepare all vouchers and GL's and hand over to front desk Agent.- Handling guest check in and check out from individual guest and groups.- Handling guest complain.- Handling cashiering. - Handling Incoming and outgoing calls.- Set up wake up call request.- Controlling PABX system.- Monitoring in-house music and all TV channels are working properly.- Monitoring the hotel alarm system.- Record and set up wake up call request.- Handle in-house guest queries by phone.

      • E-commerce Manager

        Nov 2016 - Mar 2017
      • E-commerce Executive

        Jan 2015 - Nov 2016
      • Front Desk Agent & Reservation Agent

        Aug 2011 - Jan 2015
      • Telephone Operator

        Feb 2011 - Aug 2011
    • Tiket.com (PT. Global Tiket Network)

      Apr 2017 - now

      Collaborate with hotel partner to increase and maximize their revenue and brand exposure through online channel especially at tiket.com.Manage account arround Sumatera and Java area.

      • Senior Market Manager

        Jan 2023 - now
      • Market Manager

        Nov 2018 - Dec 2022
      • Associate Market Manager - Sumatera Area

        Apr 2017 - Oct 2018
  • Licenses & Certifications

    • Best Employee of the Month

      Grand Swiss-Belhotel Medan
      Jan 2013
    • Best Supervisor of the Year

      Grand Swiss-Belhotel Medan
      Jan 2016