Rod Haden

Rod Haden

Systems Coordinator

Followers of Rod Haden278 followers
location of Rod HadenAustin, Texas, United States

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  • Timeline

  • About me

    A fixer and a customer and staff relations expert, always finding a way to get it done

  • Education

    • University of Massachusetts Boston

      1994 - 1997
      Bachelor of Arts (B.A.) English Language and Literature/Letters

      Activities and Societies: Graduated with Honors as a full-time student while working full-time as well. Completed the Honors Program as a full-time student in morning classes and worked full-time as 2nd shift manager at Litigation Document Productions, Inc.

    • The University of Texas at Austin

      2019 - 2019
      Certificate Project Management

      48 educational hours, 4.8 continuing education units, 35 professional development units- initiating, planning, executing, monitoring, controlling, and closing a project- integrating communication, scope, time, cost, quality, resource management, risk management and procurement

    • Emerson College

      1991 - 1992
      Writing, Literature, and Publishing
    • Richardson High School

      1987 - 1990
      High School Diploma
  • Experience

    • Litigation Document Productions, Inc.

      Apr 1993 - May 1999
      Systems Coordinator

      Managed daily operations. Controlled Accounts Receivable, trained and supervised new employees, oversaw incoming projects, and provided customer service.

    • The University of Texas at Austin

      Jan 1999 - Jan 2007
      Administrative Associate

      Developed and maintained custom Filemaker Pro databases for event scheduling and staff payroll. Wrote and edited executive correspondence. Made travel arrangements for Director and other staff. Coordinated University Police overtime for shows and other events. Prepared show, advertising, and ticket sales agreements.

    • None

      Oct 2007 - Jun 2015
      Full-Time Stay-at-Home Dad

      Stay-at-Home Dad, a.k.a. personal assistant, chef, maid, social director, and equipment manager for a highly demanding boss. Successfully negotiate heated situations in which there is a conflict between need and want.

    • The University of Texas at Austin

      Oct 2007 - now

      Manage administrative support team. Maintain positive client relationships with show promoters, athletic and academic departments, and other event producers. Prepare contracts. Schedule events and practices. Implement Records Retention and Management policies. Wrote and edited executive correspondence. Made travel arrangements for Director and other staff. Coordinated University Police overtime for shows and other events. Prepared show, advertising, and ticket sales agreements. Support, maintain, and update multiple Filemaker Pro database solutions used by the Erwin Center and across The University of Texas at Austin Athletics Department. Continue to develop new solutions as needed. Supervise crews of ushers providing customer service and security services at events including concerts, family shows, basketball games, commencements and graduations, private events, football games, track and field meets, and more.

      • Senior Administrative Associate

        Jun 2016 - now
      • Administrative Associate

        Jun 2015 - Jun 2016
      • Computer Services Assistant

        Oct 2007 - Jun 2015
      • Usher Supervisor

        Oct 2007 - Jun 2015
    • Echannel Solutions Inc.

      Aug 2008 - Nov 2011
      Copywriter

      Wrote marketing copy, including product descriptions, category descriptions, and manufacturer profiles for multiple websites selling nursery and children's furniture, toys, games, doll houses, and more.

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by United Way of Williamson County on Jan 2010
      United Way of Williamson CountyAssociated with Rod Haden
    • Driver, Meals on Wheels

      Issued by Opportunities for Williamson & Burnet Counties on Feb 2009
      Opportunities for Williamson & Burnet CountiesAssociated with Rod Haden