Caleb Filipi

Experience

• 

  Legends of Clatonia

  Jun 2013 - Apr 2016

  Chef

  Preparing food, keep a clean environment, key-holder, many other side jobs with the boss including laying tile, wood floor, drywall, power-washing, and cushion upholstery

• 

  Allthelist.com

  Apr 2016 - Apr 2017

  Supervisor

  To provide excellent customer service to our many customers as long as being a key holder and walking the floor to keep shrink down and to keep the store looking at its best.

• 

  Speedway Motors, Inc

  Apr 2017 - now

  Lead November 2017 to Present Customer Service Associate August 2017 to November 2017 Sales Associate April 2017 to August 2017Speedway Motors, Lincoln, NEKey Skills Included:• Excellent communication while giving accurate and appropriate information to answer questions, resolve complaints, and troubleshoot issues with internal and external customers• Assisting with New-Employee hiring process by mentoring and guiding employees, ensuring all were trained on our SOP system and capable of performing tasks provided by customers• Actively practice and support company operating policies and procedures • Organize and maintain problem order emails while offering solutions for customer satisfaction Show less

  • Web Content Specialist

    Apr 2021 - now

  • Customer Experience Team Lead

    Apr 2017 - Oct 2022