Francesco Nigro

Experience

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  City of Mississauga

  Sept 2021 - Sept 2022

  Customer Service Representative

  Worked collaboratively with a team to elevate guest experience and foster relationships with season ticket holders, resulting in increased customer retention and favorable feedback

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  CBV Collection Services Ltd.

  May 2023 - Aug 2023

  Financial Aid Officer

  - Successfully coordinated and communicated financial assistance programs for 50+ Canadian students per day as well as helped universities with their designation process- Utilized multiple software systems ensuring that data was inputted, streamlined, and categoriezed improving team efficiency and superiors’ insight - Demonstrated problem solving by helping students with PD navigate application process and fill out required apendix, achieving an increase in PD student approved for accessibility support Show less

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  Western University

  Aug 2023 - now

  Membership Associate

  - Work in synergy with a passionate team to offer comprehensive services across the recreation center- Activley contribute to the development of an inclusive, safe space that positively impacts the Western community

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  TEDxWesternU

  Sept 2023 - Mar 2025

  Speaker Selection Committee
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  CPA Ontario

  Apr 2024 - Apr 2025

  CPA Ontario Board of Ambassador

  The Board of Ambassador (BoA) is comprised of top business students from over 30 university and college campuses across Ontario and acts as an advisory and advocacy group for the Chartered Professional Accountants (CPA) profession. The BoA also functions as a student council for CPA Ontario’s Post-Secondary Ambassador Program (PSAP), and as a leadership development program for tomorrow’s business leaders.

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  CBV Collection Services Ltd.

  May 2024 - Aug 2024

  CEBA (Canada Emergency Business Account) Loan Advisor

  - Communicated detailed information about CEBA loans and repayment options to businesses, effectively addressing their needs and concerns while ensuring compliance with loan terms. - Successfully facilitated the recovery of over $150,000 in CEBA loan repayments from businesses by implementing effective repayment strategies and maintaining clear communication.