Muath Alfahmi

Experience

• 

  Seattle's Best Coffee

  Mar 2017 - Aug 2019

  Customer Service Supervisor

  Cinnabon & Seattle Best Coffee.- Managing the stores from all aspects. Maintenance, logistics, and cooperation with the warehouse.- Improve sales by %35.- Applying Cross-selling and up-selling.- Managing POS marketing materials.

• 

  Food & Entertainment Co.

  Dec 2018 - Apr 2019

  Marketing Intern

  - Create a marketing plan and budget with the marketing manager.- Working on visual strategies in stores with the production officer.- Working closely with the studio manager and the visual designer to create marketing materials.- Acquiring Marketing research, and merchandising techniques skills.- Participate in launching an experimental project, marketing survey, and case study.

• 

  MUVI CINEMAS

  Aug 2019 - Aug 2021

  - Professional trainer for the staff in the VIP section. - Improve the quality of the work and services.- Create a long-term relationship with customers.- Improve sales and the overall profits. The company was established in 2019.- Train the new staff.- Building the brand image to attract more customers.- Finding solutions, and working on new plans and strategies to increase the production of the work environment.

  • Digital Marketing Officer

    Mar 2021 - Aug 2021

  • VIP CS Team leader

    Jul 2020 - Mar 2021

  • CS Multi-skills

    Aug 2019 - Jul 2020
• 

  Extend | The Ad Network

  Aug 2021 - now

  • Head of Community Management

    Nov 2023 - now

  • Community Manager

    Apr 2022 - Nov 2023

  • Senior Community Executive

    Aug 2021 - Apr 2022