Oshani Lakchani

Experience

• 

  Virtusa

  Jan 2017 - Mar 2017

  Associate Engineer

  • POC: Motor Insurance Policy Request 🔹Domain: Pega Motor Insurance🔹Project Description:ABC is an insurance company which offers various insurance policies ranging from personal to corporate. Recently they have purchased PRPC to streamline their process and to build set of BPM applications for their core business unit as the starting point.🔹Technology:Pega PRPC 7.2MS SQL

• 

  Virtusa

  May 2017 - May 2017

  🔹Project Name: NYL TIPS & TAMI Phase 3🔹Domain: Pega Insurance🔹Project Description: The New York Life Tele (NYL) Interview Processing system (TIPS), is a based BPM solution that intends to streamline the data-capturing process for underwriting risk assessment. Specialized and skilled telephone call center representatives will use this application to schedule and manage the interviews.🔹Technology:Pega PRPC 7.2MS SQL🔹Role:• Developed Sections• Update Data Model• Defects and Warnings Fixing.• Update Flow Show less

  • Associate Engineer

    May 2017 - May 2017

  • Associate Engineer

    May 2017 - May 2017
• 

  Virtusa

  Jul 2017 - Aug 2017

  Associate Engineer

  🔹Project Name: NYL-TeleApp Phase 17.3🔹Domain: Pega Insurance🔹Project Description: Enhancement of TIPS system. New product type adds to the system.🔹Technology:Pega PRPC 7.2MS SQL 🔹Role:• Defects and Warnings Fixing.

• 

  Virtusa

  Feb 2018 - Jun 2019

  🔹ProjectName: Pega Engineering HC Solutions (PLM)🔹Business Problem: The PLM solution System helps to effectively manage the Payer’s end-to-end provider onboarding process.The solution leverages many challenges that Payers face in prospecting, contracting, credentialing, and pricing configuration for Providers.🔹Technology:Pega PRPC 7.3.1PEGA PRPC 7.4MS SQLPega Robotic Studio🔹Role:• Defects and Warnings Fix in PLM • Developed PLM Framework Enhancements.: https://www.virtusa.com/plm/• Developed Roster File Processing Enhancements Show less 🔹ProjectName:Pega Engineering HC Solutions (Contract Management)🔹Business Problem: Contract Management (CM) is a framework, which can be integrated with Provider Life Cycle Management (PLM).This is a pre process of creating a contract in PLM application.Basically, in CM( Contract Management) Network Manager (NM) Can create contract templates for Business Entities(BE) an mass mail created Templates to the Business Entities(BE).POC user of the BE has privilage to edit certain sections of Contract Template like Custom Language, Pricing and Contract Details.Mean time he can enter demographic details and send back to the Network Manager (NM).If there is no customization done by POC user of the BE, Signing option will enable for BE and once signed Contract Template will directly go to the robot workbasket and it will verify TAXID, Owner name and Billing address of particular BE.If there is no duplicate contracts Contract Template case is routed to Legal Reviewer to put the sign.Once legal review sign Contract Case will be automatically created in PLM application.From the PLM side can on-board practitioners.🔹Technology:• Pega PRPC 7.3.1• PEGA PRPC 7.4• MS SQL• Pega Robotic StudioRole:• Configure Document checklist in Business Manager portal- BM user can Add, Edit, and Delete any document configuration ( Configure State, Provider Type, Specialty, Contract Type, and Operator columns)• Search Functionality for case status.• Duplication Check.• Create a User's Configuration portal.• Create a "Where Am I" feature.• Developed Sections• Developed Data Model• Defects and Warnings Fix in PLM and CM.• Developed PLM Framework Enhancements.https://www.virtusa.com/plm/• Developed Roster File Processing Enhancements• Enable the Highlights feature when the user edits the contract.• Configuring LOB in BM Portal.• Routing to Network Director.• Creating BM portal. Show less

  • Senior Software Engineer

    Dec 2016 - Jun 2019

  • Software Engineer

    Feb 2018 - May 2019
• 

  CodeGen International

  Jun 2019 - Dec 2021

  Software Quality Assurance Engineer

  As a QA engineer working on all aspects of quality and using different testing methods to test the application.Such as functionality, usability, performance, security, globalization, and so on. Also familiar with test automation strategies and technologies.Has a rich mix of domain knowledge, technical skills, and testing expertise, all from a user-oriented perspective.• Different types of manual testing including Functional, Non-functional, and Regression, Shift-Left • Test planning, Test estimating• Assess the high quality of QA work e.g. complex mods/issues innovatively relying on KPIs.• Preventing defects by identifying the areas of potential risks and mitigating them to boost thequality of the final product.• Defect reporting, (JIRA) test reporting, test monitoring, and controlling and maintaining test metrics.• Production deployment support, Developer testing support ( Tools : Splunk, Grafana )• Work on SDLC and Agile, Scrum QA process• Non Functional testing - Performance Testing (Lighthouse) and UI UX and Accessibility Testing (Axe, Wave, Lighthouse { Hands-on on WCAG 2.0 Accessibility testing} )• API Documentation: Swagger • API testing with manual and Automation (Postman, SOAP UI Tool)• Checked and worked on production issues with SLA• Conduct compatibility testing - Desktop/Mobile/Tablet - BrowserStack testing• VCS tool Git • Frontend Automation using Selenium + Cucumber + allure report • Backend Testing using RestAssured tool + Cucumber • CI/CD: Jenkins• Testing in production (monitoring/observability, chaos engineering, site reliability engineering, etc.), production readiness team experience • Customer/user support• Mobile, Desktop, and Web Application testing Show less

• 

  Ateam Software

  Dec 2021 - now

  Senior Software Quality Assurance Engineer

  🔹Project Description: A fully integrated ERP solution designed specifically for the industry is provided by this client's software for equipment and rental management.~ (Offshore QA Team: Baseplan)🔹Technology: C#, .NET, MSSQL, Crystal reports, Power BI, SQL Server Integration Services, SQL Server Reporting Services, Azure Data Factory, Webhooks• Different types of testing, including functional, non-functional, and regression.• Integration/Microservices Testing: Service Providers (SP): Basware, Affinda• VCS tool, Bitbucket• Desktop / Mobile/API (Postman/SOAPUI ) manual testing • Defect Reporting (JIRA): test reporting, test monitoring, controlling, and maintaining test metrics.• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback• Production deployment support/ Generate and review release notes/ Review hotfixes.• Identify/manage/escalate any project risks that are impacting the milestone achievement of the deliverables• Backend Automation: Postman/Newman • Conduct R&D to introduce new tools in the QA process. • API Documentation: IIS Manager in IIS• Webhook Testing: API monitor • Raygun Tool is used to trace the application's users’ exceptions.• Windows Event Viewer: Trace the log of desktop/API application and system messages, including errors, information messages, and warnings.• Windows Services Manager: To trace the desktop/API application audit services• Conduct POC for the test automation initiatives• Prepare project proposals, test cases, test plans, and delivery plans and review test coverage and test estimations• Ensure quality in all phases with metric analysis/KPIs and reporting• Build deployments and troubleshooting • Ramp up the team members with required Knowledge Transfers Show less