Shichao Chen, CHIA

Experience

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  Hilton Miami Airport

  Jun 2016 - Dec 2016

  • HR Intern

    Sept 2016 - Dec 2016

  • Finance Intern

    Jun 2016 - Aug 2016
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  美国佛罗里达国际大学

  Sept 2016 - Mar 2018

  Desk Assistant

  1) Assisted students, faculty members and visitors with problems on campus such as directions or offices to go to.2) Answered phone calls in a timely manner, transferring the call, giving proper direction and friendly service for guest satisfaction. 3) Rotated within four offices (computer lab, game room, reservation center and information desk) while working promptly and being familiar with different offices’ work.

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  Forest Travel Management

  Jan 2017 - Feb 2018

  Marketing Specialist

  1) Assist director with promotion brochure making, picture searching, photoshopping and content editing for the brochures.2) Mainly responsible for the Email marketing and reaching out the targeted customers with promoted products.3) Schedule daily Instagram and Facebook posting to bring more followers and to improve engagement.4) Track follower growth on social accounts and analyze the growth trend and define buyer personas.5) Responsible for contacting the social influencer and organize the contests and raffles. Show less

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  Air Macau

  Mar 2019 - Oct 2021

  Ecommerce Specialist

  1) Responsible for product planning, function description, market positioning, information collection, trend analysis, etc.；2) Make product development plans and be responsible for the tracking and assisting the product development throughout the product lifecycle;3) Responsible for monitoring the weekly, monthly and quarterly operations of the company’s e-commerce platforms, sorting out and analyzing various operational data;4) Creating relative and attracting content for the social media platforms to promote the internet flow and order of sales.5) Assist to build the working SOP internally. Show less

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  Gulf Chinese Trading Corporation

  Oct 2021 - Dec 2024

  主管

  1) Assist in completing daily tasks of the department, improve the establishment of company regulations, and periodically supervise key tasks of each department.2) Responsible for filing, managing, and preserving confidential company documents, tracking and archiving approved documents.3) Organize and arrange daily meetings, monthly meetings, and handle translation and reception work.4) Handle tasks such as booking airline tickets, hotels, and visa applications.5) Assisting the recruitment process, such as interview, visa application and staff training, etc. Show less