
Kiana Wood, MSA
Infant Room Supervisor

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About me
Director of Database and Prospect Management at Volunteers of America - Dakotas
Education

The University of South Dakota
2011 - 2016Bachelor of Science (B.S.) Health SciencesActivities and Societies: Psychology Club, Health Sciences Club Minor: Business Administration

The University of South Dakota
2018 - 2019Master's degree Administration- Health Services Administration Specialization, Long-Term Care Specialization
Experience

ICare Daycare
Oct 2008 - Feb 2012Infant Room Supervisor
TanWorld
Jan 2014 - Jan 2016Tanning SpecialistParticipated in various incentive programs and contests designed to support achievement of production goals. Directly assisted customers. Helped ensure customers receive a tanning experience specifically tailored to their individual needs by educating them on the tanning process, the benefits of premium skincare products and the value of our other products and services. Operated computer program to check in customers, complete transactions, and view account information.

BareMinerals
May 2014 - Aug 2014Beauty AmbassadorAssisted in the maintenance of merchandising/display/marketing standards and ensured store is consistently replenished. Assisted in the preparation and completion of accurate physical inventory as requested. Consistently created a welcoming environment for the client, focusing on the fun factor with equal focus in driving top line sales. Consistently utilized company tools and resources, building a client-based business and followed up accordingly.

Vucurevich Children's Center
Aug 2014 - Feb 2017Childcare ProviderOperated as a member of a co-operative team in order to provide an appropriate educational program. Used clear communication and professionalism to develop constructive relationships with families. Created and implemented individual, specific, daily schedules. Monitored supply and material inventory. Organized, participated and supervised activities.

University of South Dakota Foundation
Aug 2016 - Jul 2021Plan and oversee projects to ensure completion in a timely fashion and within the budget. Train and mentor staff members regarding ongoing data standards and procedures. Collaborate with external and internal partners to facilitate data clean-up projects as they relate to overall data integrity and quality control. Strategize with cross-functional teams to produce and assist with the production of mailing lists, recognition lists, and other data extractions as requested. Establish and maintain a consistent master schedule of data integrity audit screenings and activities. Seek continuous business process improvements with an eye towards automated data integration. Work with vendor support and IT support to troubleshoot and diagnose problems and escalate support tickets. Oversee and implemented data application strategies, policies, and practices. Show less
Associate Director of Data Management
Feb 2017 - Jul 2021Constituent Engagement Coordinator Assistant
Aug 2016 - Feb 2017

Dakota State University
Jul 2021 - Nov 2024Director of Prospect Research & Information ManagementDevelop prospect management strategies, business processes, and protocols, specifically those focused on informing and motivating portfolio managers to move major gift prospects through the pipeline continuum. Employ basic data mining and provide detailed forecasting and statistical analysis techniques to inform pipeline cultivation and solicitation strategies. Work closely with development team to coordinate cultivation, solicitation, and stewardship prospects and donors. Provide potential prospects for the portfolios of fundraisers across campus, emphasizing managing relationship details about prospects and donors in a timely fashion. Prepare descriptive analysis for senior management about pipeline activity, including principal gifts. Show less

Volunteers of America - Dakotas
Dec 2024 - nowDirector of Database and Prospect ManagementLead database management operations, ensuring accuracy and efficiency in Raiser’s Edge NXT. Develop and maintain a comprehensive prospect research system, including wealth screening and donor profiling.Collaborate with internal teams to provide data-driven insights supporting fundraising goals.Generate and analyze reports for campaign performance and donor engagement.Oversee data segmentation to enhance targeted communications and donor retention.
Licenses & Certifications

Raiser’s Edge NXT Professional Certifications
BlackbaudDec 2024
Honors & Awards
- Awarded to Kiana Wood, MSAUSD 30 Under 30 Class of 2022 Dec 2022 30 Under 30 is a program created to recognize outstanding young alumni who are making an impact in their professional and personal lives. Alumni are recognized for academic & professional achievements, leadership and/or university engagement. Past 30 Under 30 recipients have a variety of educational backgrounds and are located across the country and even around the world. Many have gone on to continue their education, start their own business or create nonprofit organizations.
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