Jana P.

Experience

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  KeyTravels (Pvt,) Ltd

  Apr 2003 - Aug 2004

  Ticketing Executive

  Key Responsibilities Fare quotes, travel options, reservations, ticketing, visa documentation of the corporate clients. Co-ordinating with suppliers for group fares to retain highest profit marginsConsulting VisasHighlighted Achievements Developed strong relationships with managers and staff, airlines officials, creating a cohesive and productive team within a deadline driven environment.

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  Al Tayyar Travel Group

  Sept 2004 - Apr 2008

  Ticketing Executive

  KSA, one of the leading corporate travel agency; Key Responsibilities Handling flight reservations for government and private departments, walk- in clients.Handling International and domestic tour package Report to vice president of central province Providing quality service via telephone and direct information regarding flights, hotel, Car , suggesting vacation plans , tours , fares and handling general Enquires.Highlighted Achievements Provided assertive and prompt response to the customersFinalized sales for travel services, delivering comprehensive travel information Show less

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  Alshamel International / Carlsonwagonlit Travel

  Dec 2008 - Nov 2012

  Team Leader

  Handling major corporate accounts Report to both Operations Manager Maintained good relationship with clients

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  Carlson Wagonlit Travel - Independently owned and operated by Alshamel Travel

  Nov 2012 - Aug 2013

  Team Leader - Implementations

  Handling the new Carlsonwagonlit and Alshamel clients Implementations.Supporting the Operation team support requirements.Reporting to Senior Operation Manager

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  Orient Travel

  Oct 2013 - Feb 2016

  Team Leader-Implementations/Product and Development

  Responsible for client implementation projects on CWT business travel platforms, in both online and offline environment, delivering travel management solutions for new and existing clients.Responsibilities: find scope of the project, recognize deliverable, understand required development in infrastructure, build project plan, coordinate resources and tasks in project lifetime, manage communication, manage potential risks and scope change, plan budget, assure quality of deliverable, report weekly status, manage crisis situations,Thoroughly and successfully implementing new clients and / or new products, based on contractually agreed terms- Securing a balance that optimizes the value clients realize from their travel program with the profitability Orient attains with the account- Supporting Global Program Managers/Directors in achieving shared goals, locally and regionally- Driving efficiency improvement & service quality at point of sale in cooperation with Operations - Identifying and implementing best practices Show less

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  Travel & Tourism

  Jul 2018 - Jul 2019

  Destination Manager