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Tatiana Aparicio

Customer Solutions Specialist

325 followers

Gondomar, Porto, Portugal

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Timeline
About me
Mutual Funds certified associate seeking for entry level positions.
Education
- George Brown College
  2018 - 2021
  Human Resources Management/Personnel Administration, General
  -Design human resources policies and programs that adhere to employment legislation-Attract, retain and develop a productive workforce-Manage employee diversity-Ensure health and safety at the workplace-Advise on employee/labour relations
Experience
- Focus Services
  Nov 2016 - Oct 2017
  Customer Solutions Specialist
  - Specify in the area of retaining solutions, doing an average of 80% success retains and becoming one of the top five specialist. - Meet my managers guidelines under a fast passed environment
- Zara Kids
  Sept 2020 - Dec 2020
  Sales Representative
  Helped customers select products that best fit their personal needs.Maintained visual standards and created effective displays for my department.Offered exceptional customer service to various types of customers on the latest styles and trends to differentiate and promote the company brand.Kept the floor clean and maintained neat, orderly product displays.Balanced the needs of multiple customers as well as floor responsibilities simultaneously in a fast-paced retail environment despite minimal coverage. Show less
- CIBC
  Sept 2021 - Mar 2023
  Client Services Representative
- ZARA SA
  Sept 2022 - Mar 2024
  Sales Representative
- Blue Fin Steel
  Mar 2023 - Oct 2023
  Inside Sales Coordinator
- CIBC
  Jan 2024 - now
  Financial Services Representative
Licenses & Certifications
- Pet Care Specialist Certification
  PetSmart
  Feb 2019