Debbie Yu

Experience

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  Tech This Out

  Jun 2013 - Jul 2013

  IT Support Technician

  Assist the IT Technician to fix all computer issues and writing business letters

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  Crown Melbourne

  Mar 2015 - Mar 2016

  Food And Beverage Attendant
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  Chefs On The Run Australia

  Oct 2015 - Jun 2022

  Food And Beverage Attendant
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  Sidekicker

  May 2017 - Jun 2022

  Food And Beverage Attendant

  - Serve customers with good quality food and drinks in a professional manner

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  Apex Alliance Workforce

  Oct 2017 - Jan 2018

  Sales Administrator

  Dealing promptly and efficiently with telephone and email queries- Liaising and communicating with the energy team – field agent- Data entry with speed and accuracy- Performing routine administrative tasks including dealing with incoming and outgoing communications, operation of standard office equipment, filing and general administrative tasks.- Dealing with inbound and outbound calls as promptly as possible

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  Harcourts Real Estate

  Feb 2018 - May 2018

  Sales Assistant

  1. Prospecting for new business- Print and distribute marketing material to Vermont South and surrounding suburbs as directed- Make contact with potential sellers through door knocking and cold calling - Maintain a database of potential sellers and follow up on a regular basis 2. Assist with managing listings- Attend appointments with contractors for property marketing- Attend Open homes and record attendance- Follow up with enquiries with sellers or buyers- Assist with various Ad Hoc tasks as directed, including but not limited to attending auctions, printing and collating documents Show less

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  Eview Group

  May 2018 - Oct 2018

  Sales Assistant

  - Diary & appointment management.- Screening calls & emails.- Arranging presentations & proposals.- Database management & client care.- Arranging marketing & attending photo shoots.- Reporting & meeting preparation.- Preparing prospecting material & deliver targeted drops.- Preparing for & attending home opens/overflow of buyer appointments.- Managing settlements and property hand over.- Liaising with conveyancers, building & pest inspectors & valuers.- Managing various administration tasks such as new listing and sold files paperwork. Show less

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  One Agency Real Estate Group

  Nov 2018 - Oct 2019

  Sales Consultant Associate

  - Attending Inspections (final, building, pest, open homes etc)- General appointment and duties set by the sales agent- Liaising with clients, generating reports and providing call backs- Preparing pre- listing packages- Attending training as required- Managing listings and marketing campaigns- Assisting in Appraisals- Managing after- sales administration process and paperwork- Finding new business through door knock and phone canvassing

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  McGrath Estate Agents

  Oct 2019 - Mar 2020

  Sales Agent

  Attending Inspections (final, building, pest, open homes etc)- General appointment and duties set by the sales agent- Liaising with clients, generating reports and providing call backs- Preparing pre- listing packages- Attending training as required- Managing listings and marketing campaigns- Assisting in Appraisals- Managing after- sales administration process and paperwork- Finding new business through door knock and phone canvassing

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  Stockdale & Leggo

  May 2020 - Jun 2022

  Sales Consultant

  Attending Inspections (final, building, pest, open homes etc)- General appointment and duties set by the sales agent- Liaising with clients, generating reports and providing call backs- Preparing pre- listing packages- Attending training as required- Managing listings and marketing campaigns- Assisting in Appraisals- Managing after- sales administration process and paperwork- Finding new business through door knock and phone canvassing

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  OBrien Real Estate.

  May 2022 - Nov 2022

  Property Consultant
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  MSS Security

  Nov 2022 - Jul 2023

  Aviation protection Officer
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  NAB

  Feb 2024 - May 2024

  Merchant Services Advisor
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  Serco

  Jul 2024 - now

  Customer Service Agent

  Key Responsibilities:Answer inbound calls in a timely and professional manner.Provide accurate information for customers Resolve customer complaints and issues effectively.Document interactions and maintain accurate records in the CRM system.Meet or exceed performance metrics and goals.Collaborate with team members to improve processes and customer experience.Stay updated on product knowledge and company policies.