Sharinya Anpalagan

Experience

• 

  Digi Telecommunications

  Jun 2015 - Sept 2015

  Project Management Intern

  • Been a part of Digi’s employee brand project called “Freedom to Inspire the Next”.• Assist project managers and other members of a project management team. • Prepare and file documents related to the project, and collect and collate data related to the creation of the employee brand. • Perform research tasks to find information and data that can be used for project planning.

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  AIG

  May 2016 - Aug 2018

  Employee Data Management Specialist

  • Accurately handles inquiries related to new hire, terminations, personal or job related inquiries using Workday and Salesforce.com as a primary case management tool.• Coordinate with Business Partners and team members to ensure accuracy of data prior to resolving inquiries.• Meet established Quality and Key Performance Metrics.• Provide quality customer service in response to inquiries made via phone or e-mail from Employees, Internal Business Partners as well as External Business Contacts.• Uses procedures, policies, knowledge database and other reference materials to assist in answering inquiries.• Research routine to complex questions and problems and provide appropriate responses or escalate as appropriate.• Appropriately identify and escalate inquiries that are high in complexity or require other attention to the appropriate unit.• Accurately logs-in all cases into the case management system.• Must meet established Quality Monitoring and Key Performance Metrics standards.• Must have the ability to remain focused, professional, tactful and discrete when handling sensitive and/or confidential information.• Demonstrate the ability to work effectively in a team environment with general direction while providing support to peers.• Participates in continuous improvement workshops and projects. Participate in other departmental responsibilities as assigned. Show less

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  Aspiro Sdn Bhd

  Aug 2018 - Aug 2019

  Human Resources Analyst

  • Manage employee data in SAP System for processes such as hiring, transfer, promotion, termination, and personal data changes. • Maintain compensation and benefits (e.g. salary data changes, employee bonus data, and off-cycle salary increment) data in SAP system.• Maintain training records in SAP system and training report generation. • Ensure in-scope services are delivered in accordance to defined SLAs & SOPs & handle day-to-day operations. • Manage employee inquiries via ticketing tool (ServiceNow) include general & technical issues related to employee self• Establish & maintain business stakeholder relationships such as HRBP and HR specialist.• Prepare all type of employment letters for employees. Show less

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  PPG

  Sept 2019 - now

  • Verify data input in Workday system to avoid duplication and discrepancies in data uploads.• Accurately process transactions received via ServiceNow ticketing tool according to the stipulated SLA.• Coordinate with Business Partners to ensure system gaps closed enduring accurate data being uploaded.• Liaise with Payroll team on Overpayment/ Underpayment issues every month before payroll processing. • Implementing and extending the Workday applications used at PPG for HR services, including new releases and updates. • Managing important phases of a Workday project including working with subsidiaries partners globally to gather and comprehend business process requirements, using best practices in designing then configuring solutions, working with subsidiaries teams, participating in end user training, supporting subsidiary deployments, and post implementation support.• Gathering Regional Business requirements from regional subsidiaries and translating those into simplified and organized processes which could be defined in Workday or by in-house tools.• Working with multiple team globally to ensure cohesive and cross functional impacts are considered and mitigated in system risk management.• Creating or contributing to business requirements documents, system configuration documents, detailed functional specification documents, test plans and test cases, user training documents and implementation documentation as necessary.• Interacting and developing strong relationships with business users in all HR Functional areas.• Mentoring and training other functional analysts and subsidiary partners, including actively sharing knowledge to develop in-house expertise on Workday. Show less

  • PPSC Team Leader

    Apr 2022 - now

  • PPSC Senior Partner

    Sept 2019 - Apr 2022