Prasanna Shitre

Experience

• 

  Vision Marketing & Information Services Pvt Ltd

  Mar 2010 - Apr 2011

  Customer Support Representative

  Resolve product or service problems by clarifying the customer's complaint; determining thecause of the problem; selecting and explaining the best solution to solve the problem;expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer informationand analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods. Keep records of customer interactions, process customer accounts and file documents. Show less

• 

  SHAN SHIP MANAGEMENT PVT. LTD.

  May 2012 - May 2014

  Junior Navigational Officer

  Bride Watch under supervision of Chief Officer. Carried out Cargo operations under supervision of Chief Officer. Carried out duties in connection with the routine and maintenance of the ship. Berthing and unberthing of ship from harbour. Participated in various on-board exercises as firefighting drills, Emergency drills andabandoning ship drills. Maintaining on-board ship data and voyage records, crews rest hours, daily work doneanalysis and send it to the concern person on-shore. Accompanied auditors in ship survey such as Det Norske Veritas-GL, Class survey ISMaudit. Show less

• 

  ListReports

  Feb 2015 - Jun 2016

  Production Assistant

  Enter all listings in MLS within 24 hours of signed listing agreement. Review and proofread all listings for corrections and make changes as needed. Organize and send Just Sold and Just Listed reports for all listings to increase marketing exposure ofproperty and agent and possibly increase listings in area. Maintain photos in MLS and all websites. Ensure all photos are inputted and represent the propertywell. If photos do not represent the property well, notify agent right away. Obtain feedback from all showings and forward to seller and agent. Keep a feedback log up to date.This will ensure good communication with client and help both client and agent Suggest changes that may help client sell or lease home faster. Keep all price changes up to date in MLS, I-online and all websites to help maintain correctinformation for anyone who may see it, including agents within company and at large, buyer, sellersand prospects. Go the extra mile to engage customers. Schedule weekly, monthly and quarterly ads in all advertising media for active listings to ensureclients receive all the advertising they were promised. Assemble pre-listing using our standard format. Design flyer's within 24 hours of listing and deliver to each property with the followinginformation: MLS report, property disclosure, city information, school information. Show less

• 

  Descafe

  Jun 2016 - Oct 2021

  Co-Owner

  Certification of Purchase Bills & Passing Purchase Entries. Drafting of Business letters and other correspondence etc. Handling all audit reports as per requirement. Handling staff salary, other admin work, events as per requirement and Managing supplies Verify financial statements, Bank reconciliation, ledgers and accounts for errors. Estimate consumption, forecast requirements and maintain inventory. Control costs and minimize waste. Nurture a positive working environment. Monitor operations and initiate corrective actions. Implement innovative strategies to improve productivity and sales. Show less

• 

  GeBBS Healthcare Solutions

  Nov 2021 - Nov 2022

  Account Receivable

  Handle all claims on denials, rejections, and no response work queue and follow up, review and document accordingly.Make adjustments to patient and insurance accounts.Perform a timely and accurate submission of claims.Performed account audits, adjustments, credit re-allocations and write-offs.Identify medical coding procedure or fee errors and omissions, making necessary adjustments to patient accounts dependent on negotiated rates.Contacted insurance companies regarding unpaid claims or denials and provided payer with required information to expedite approval and paymentProcess claims and appeals by gathering information, initiating and/or creating via payer portals, scanning appeals, filing electronic or paper rebills and mailing to insurance company in a timely manner.Document daily in the billing system all follow up and communication on a patient account in a consistent and concise format and logging daily in Excel accounts worked. Other duties as assigned.Provide insurance companies with additional documentation or records (if requested) to expedite payments and resolve denialsInitiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.Manage A/R accounts by ensuring accurate and timely follow-up. Show less

• 

  VR Maritime Services Private Limited

  Jan 2023 - now

  FLEET PERSONAL EXECUTIVE

  SHIPPING AND MANNING COMPANY