
Ashwani Dhankhar
Hospitality Management Intern ( Front-Office & Customer Relations Executive )

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About me
Business Analyst @Genpact | SixSigma | Data Science | Japanese JLPT N5
Education

Shri Vishwakarma Skill University, Government of Haryana
2021 - 2023Master of Business Administration - MBA Business Analytics 8.03FIRST DIVISION

Bhartiya Skill Develpment University Jaipur
2018 - 2021Bachelors of Vocation Artificial Intelligence and Machine Learning 9.36 CGPAActivities and Societies: • 1st position in Poetry Writing Competition (English). • 1st position in Annual Sports Championship (Department Team Captain). ( 1st in Volleyball, Cricket & kabaddi ) • 3rd in the Legal Rights of Women Competition sponsored by the National Commission for Women. • Developed University Website using WordPress, HTML & CSS. • Leaded photography campaign for university architecture. Gold Medalist Rank 1

Bhartiya Skill Develpment University Jaipur
2018 - 2019Diploma Machine Learning and Artificial intelligence 9.32Skill Diploma in Artificial Intelligence and Machine Learning

Tata Institute of Social Sciences
2017 - 2018B.voc in Hospitality Management (Diploma) Hotel Management / Hospitality Manegement / Event Management
Experience

GNH Group
Jun 2017 - Jul 2018Hospitality Management Intern ( Front-Office & Customer Relations Executive )• Provided exceptional customer service.• Developed and executed customer service strategies and reduced customer escalations.• Build customer relations and achieved an increase in customer retention rate.• Conducted and supervised front office operations and managed daily activities to ensure efficiency and productivity.• Performed creative and strategic Banquet sales, dealing with high-end customers.• Designed and implemented a front-office customer service program to improve satisfaction ratings and achieved a 30% increase in a guest survey conducted. Show less

Forsk Coding School
Jan 2019 - Jul 2019Python Developer• Achieved developing python scripts for automation.• Developed scripts to scrape data from websites.• Created custom Python scripts to automate various tasks.• Conducted python coding seminars at various universities.• Made tutorials and developed python content for professors and took teaching sessions.• Made Power BI dashboards

Tweaking Technologies
Feb 2020 - Aug 2020Deep learning Intern• Researched and compared different deep learning and ML frameworks to find the best fit for company needs.• Trained and deployed deep learning models on company data for the Facial Attendance system.• Wrote code to automate data pre-processing and model training/testing processes.• Build Object Detection and Image Recognition projects using Deep Learning Frameworks, Amazon Rekognition API, and a few Pre- Trained models such as YOLOv3, and ResNet.

SysTools Software Pvt Ltd
Mar 2021 - Nov 2021• Conducted raids with the INCOME TAX DEPARTMENT OF INDIA, DIRECTORATE OF REVENUE INTELLIGENCE, GST, and COMPETITION COMMISSION OF INDIA at various locations in India.• Conducted analysis of digital evidence to identify the root cause of security incidents.• Utilized various digital forensic tools and techniques to collect and analyze evidence.• Wrote detailed reports of findings and provided recommendations for remediation.• Reviewed case files and evidence to gain an understanding of the investigation.• Examined digital devices for traces of data that could provide investigative leads. Show less • Conducted raids with the INCOME TAX DEPARTMENT OF INDIA, DIRECTORATE OF REVENUE INTELLIGENCE, GST, and COMPETITION COMMISSION OF INDIA at various locations in India.• Conducted analysis of digital evidence to identify the root cause of security incidents.• Utilized various digital forensic tools and techniques to collect and analyze evidence.• Wrote detailed reports of findings and provided recommendations for remediation.• Reviewed case files and evidence to gain an understanding of the investigation.• Examined digital devices for traces of data that could provide investigative leads. Show less
Digital Forensic Evidence Analyst
Sept 2021 - Nov 2021Digital Forensic Evidence Analyst
Mar 2021 - Sept 2021

Genpact
Apr 2022 - nowBusiness AnalystAI | Python | Business Analysis | Data Science | Risk | Audits | Visualisation | Generative AI | Automation
Licenses & Certifications

JLPT N5
The Japan FoundationAug 2019
Generative AI Developer
GenpactApr 2024
Predictive Analytics
IIMBxDec 2022
A deep understanding of Deep Learning
UdemyOct 2023
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