Ashwani Dhankhar

Ashwani Dhankhar

Hospitality Management Intern ( Front-Office & Customer Relations Executive )

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location of Ashwani DhankharWest Delhi, Delhi, India

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  • Timeline

  • About me

    Business Analyst @Genpact | SixSigma | Data Science | Japanese JLPT N5

  • Education

    • Shri Vishwakarma Skill University, Government of Haryana

      2021 - 2023
      Master of Business Administration - MBA Business Analytics 8.03

      FIRST DIVISION

    • Bhartiya Skill Develpment University Jaipur

      2018 - 2021
      Bachelors of Vocation Artificial Intelligence and Machine Learning 9.36 CGPA

      Activities and Societies: • 1st position in Poetry Writing Competition (English). • 1st position in Annual Sports Championship (Department Team Captain). ( 1st in Volleyball, Cricket & kabaddi ) • 3rd in the Legal Rights of Women Competition sponsored by the National Commission for Women. • Developed University Website using WordPress, HTML & CSS. • Leaded photography campaign for university architecture. Gold Medalist Rank 1

    • Bhartiya Skill Develpment University Jaipur

      2018 - 2019
      Diploma Machine Learning and Artificial intelligence 9.32

      Skill Diploma in Artificial Intelligence and Machine Learning

    • Tata Institute of Social Sciences

      2017 - 2018
      B.voc in Hospitality Management (Diploma) Hotel Management / Hospitality Manegement / Event Management
  • Experience

    • GNH Group

      Jun 2017 - Jul 2018
      Hospitality Management Intern ( Front-Office & Customer Relations Executive )

      • Provided exceptional customer service.• Developed and executed customer service strategies and reduced customer escalations.• Build customer relations and achieved an increase in customer retention rate.• Conducted and supervised front office operations and managed daily activities to ensure efficiency and productivity.• Performed creative and strategic Banquet sales, dealing with high-end customers.• Designed and implemented a front-office customer service program to improve satisfaction ratings and achieved a 30% increase in a guest survey conducted. Show less

    • Forsk Coding School

      Jan 2019 - Jul 2019
      Python Developer

      • Achieved developing python scripts for automation.• Developed scripts to scrape data from websites.• Created custom Python scripts to automate various tasks.• Conducted python coding seminars at various universities.• Made tutorials and developed python content for professors and took teaching sessions.• Made Power BI dashboards

    • Tweaking Technologies

      Feb 2020 - Aug 2020
      Deep learning Intern

      • Researched and compared different deep learning and ML frameworks to find the best fit for company needs.• Trained and deployed deep learning models on company data for the Facial Attendance system.• Wrote code to automate data pre-processing and model training/testing processes.• Build Object Detection and Image Recognition projects using Deep Learning Frameworks, Amazon Rekognition API, and a few Pre- Trained models such as YOLOv3, and ResNet.

    • SysTools Software Pvt Ltd

      Mar 2021 - Nov 2021

      • Conducted raids with the INCOME TAX DEPARTMENT OF INDIA, DIRECTORATE OF REVENUE INTELLIGENCE, GST, and COMPETITION COMMISSION OF INDIA at various locations in India.• Conducted analysis of digital evidence to identify the root cause of security incidents.• Utilized various digital forensic tools and techniques to collect and analyze evidence.• Wrote detailed reports of findings and provided recommendations for remediation.• Reviewed case files and evidence to gain an understanding of the investigation.• Examined digital devices for traces of data that could provide investigative leads. Show less • Conducted raids with the INCOME TAX DEPARTMENT OF INDIA, DIRECTORATE OF REVENUE INTELLIGENCE, GST, and COMPETITION COMMISSION OF INDIA at various locations in India.• Conducted analysis of digital evidence to identify the root cause of security incidents.• Utilized various digital forensic tools and techniques to collect and analyze evidence.• Wrote detailed reports of findings and provided recommendations for remediation.• Reviewed case files and evidence to gain an understanding of the investigation.• Examined digital devices for traces of data that could provide investigative leads. Show less

      • Digital Forensic Evidence Analyst

        Sept 2021 - Nov 2021
      • Digital Forensic Evidence Analyst

        Mar 2021 - Sept 2021
    • Genpact

      Apr 2022 - now
      Business Analyst

      AI | Python | Business Analysis | Data Science | Risk | Audits | Visualisation | Generative AI | Automation

  • Licenses & Certifications

    • JLPT N5

      The Japan Foundation
      Aug 2019
    • Generative AI Developer

      Genpact
      Apr 2024
    • Predictive Analytics

      IIMBx
      Dec 2022
    • A deep understanding of Deep Learning

      Udemy
      Oct 2023