Drew Ahn

Drew ahn

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Followers of Drew Ahn130 followers
  • Timeline

  • About me

    IT Helpdesk

  • Education

    • Educational Institution

      2001 - 2008
      컴퓨터공학 computer science
  • Experience

    • Isfnet korea

      Aug 2014 - Nov 2015
      It helpdesk

      Provide Level 1 IT support for Danone Pulmuone business usersManage IT HW&SW asset Support rollouts of global and local projectDevelop and secure the both internal and external NWDefine and implement the IT standard PC configurationManage the all of business communication system Deliver and improve the IT PolicySupport Global IT team as requested

    • Adecco korea

      Dec 2015 - Mar 2016
      It helpdesk

      Provide Level 1 IT support for Danone Pulmuone business usersManage IT HW&SW asset Support rollouts of global and local projectDevelop and secure the both internal and external NWDefine and implement the IT standard PC configurationManage the all of business communication system Deliver and improve the IT PolicySupport Global IT team as requested

    • 코카콜라

      Mar 2016 - Mar 2020
      Assistant manager

      The Coca-Cola Korea Company Ltd. (2016 Mar to 2018 Mar: Manpower)Technology Service Assistant Manager in IT team1. On/offboarding support2. Server/NW/HW/SW maintenance3. Handle the Coca-Cola IT incident management system4. Global/APAC/Korea/Plant townhall & VC meeting support5. IT Environment enhancement & Office Digitization- Launch Meeting Room Scheduler for 10 locations in 2018- VC installation & replacement: Total 3 locations for 2017-2019- Smartboard & Smartcom (BizCom-VPBX): 2016-2017- Clickshare (wireless presentation solution): 13 locations for 2018-2019Classified - Confidential- Asset management system (barcode base): 2018-2019- Monitor with arm/Docking installation: Companywide in 20166. Global project deployment- Application: MS Teams/ Cloud storage migration/win10&O365- Infrastructure: VPN/NAAS/Cloud Proxy7. IT asset procurement & management8. IT subordinate training & management9. Olympic office setup & technical support: 3 locations in Pyeongchang Show less

    • Manpowergroup

      Mar 2016 - Mar 2018
      It technology service specialist

      [In 2018]- Company wide deploy O365- Infra and setup support of Asset Management System- Crestron meeting room scheduler setup with Fusion- Cisco videoconference codec replacement- Fortigate migration support- File server migration to Box- Direct internet egress project support- New VPN Deploy (Palo Alto)- IT Training for New Employees & Plant Employees- Companywide Window 10 upgrade project[In 2017]- Setup 2018 PC Olympic VOPS New Office- Rollout Follow-me Printing Solution- Office meeting room enhancement (Projector/Clickshare/ Smartboard)- 2018 PC Olympic VIK System Project support- Setup 2018 PC Olympic Game Time Office- Office AP replacement- VC quality enhancement (SD to HD)- MS authenticator deployment- Fortigate Policy migration project support- VIP access deployment support- Workday Go-Live Support[In 2016]- Infra Enhancement Project (OA room / NW bandwidth /Docking& Monitor) - Work Smart Workshop support- SMARTCOM Project (Mobile Desk Phone app)- Cloud Proxy Project - CCKC Infoguide Project (Sharepoint to Box)- Olympic Team office setup- 2017 APAC Group EBP Meeting and RSLA Training support.- Install New VC system on CPS Korea Show less

    • Pfeiffer vacuum korea

      Apr 2020 - now
      It manager (acting)

      APAC 2nd Level IT specialist in IT team (Acting Korea IT manager)1. People managing2. IT budget management3. ITSM system operation4. Global/APAC/Korea IT process enhancement5. Global/APAC/IT project support6. IT infra structure management7. IT Environment enhancement & Local IT project deployment- Barcode Asset management- SD-WAN deployment- Deploy critical business DB access restriction layer- Plant NW enhancement (ongoing)- Korean legal entity consolidation (ongoing)8. Global project deployment- Application: MS Teams/ win10&O365 / Tenant migration- Infrastructure: SD-WAN / VM migration (ongoing)9. IT asset management Show less

  • Licenses & Certifications

    • Itil® 2011 foundation

      Peoplecert
      Jul 2019