Nataliya Reznikova

Experience

• 

  Automatic Telephone Exchange

  Oct 2011 - Aug 2013

  Engineer

  Functions: Development, design, computer modeling of antenna complexes.

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  JSC "Central Telegraph"

  Sept 2013 - Oct 2015

  Functions: -Development and training of employees.-Training of candidates;-Planning and maintaining of work schedule;-Testing of customer equipment (routers, IP-TV boxes);-Working with social media: writing articles and instructions from scratch, editing articles, creating block diagrams for diagnostic);-Development and update of work algorithms for the department. Functions: - Diagnostic and providing technical support to clients;- Providing information service by phone;- Interaction with other departments of the company.

  • Team leader, Department of customer technical support.

    Sept 2014 - Oct 2015

  • Specialist, Department of customer technical support.

    Sept 2013 - Sept 2014
• 

  Squaretalk

  Mar 2016 - Oct 2021

  -Managed special projects related to 3rd party billing systems andtheir integration with payment systems;-Negotiated prices and ensured price reductions of the voiceproducts and services with local and international partners;-Created strategies to increase company revenue;-Managed and implemented vendor contracts and procurementand oversee billing across the A-Z;-Conducted market analysis to identify potential suppliers thatmeet business and corporate requirements;-Hired, trained and managed procurement team;-Provided regular updates on team performance and initiatives tohigher management Show less

  • Carrier Procurement team leader

    Aug 2016 - Oct 2021

  • Tech Support

    Mar 2016 - Jul 2016
• 

  Hexa3D

  Oct 2021 - now

  Project Delivery Manager

  Managed five simultaneous projects from Tier 1 till Tier 3 and their delivery processes;Managed project budgets, work plans, and proactively identified and resolved project issues;Worked collaboratively with product, BI, R&D, and other internal stakeholders;Provided real insight into activities under my supervision to my superiors, and implemented improvements as necessaryEstablished a new pipeline and managed it;Managed the 30 outsource team members that produced different complexity of 3D models;Recruited and hired new outsource members world-wide based on company needs. Show less