Ben Crampton

Ben Crampton

Customer Services Representative

Followers of Ben Crampton572 followers
location of Ben CramptonLondon, England, United Kingdom

Connect with Ben Crampton to Send Message

Connect

Connect with Ben Crampton to Send Message

Connect
  • Timeline

  • About me

    Manager in Distribution and Localisation Operations at The Walt Disney Company

  • Education

    • University of Auckland Auckland

      1999 - 2002
      Bachelor of Commerce Management & Employment Relations
    • Team Leader - AIESEC, University of Auckland

      2000 - 2001
  • Experience

    • Protape Limited

      Feb 2004 - Jan 2006
      Customer Services Representative
    • Dubbs Limited

      Feb 2006 - Oct 2006
      Bookings Supervisor and Casual VT Operator
    • Protape Limited

      Nov 2006 - Jun 2009
      Account Manager

      Managed over £1 million worth of accounts e.g. Endemol, Talkback Thames, BSkyB, Technicolor, Ascent Media (now Deluxe) and RDF.

    • FATS Digital Australia

      Jul 2009 - Apr 2010
      Account Executive

      Managed over £2.5 million worth of accounts e.g XYZ Networks, Disney Channel, Voodoo, Eurocam.

    • Fox Sports (Premier Media Group)

      Apr 2010 - Aug 2011
      Digital Asset Management - Satellite

      Supervised a shift-based digital asset team of 8, monitoring and QCing incoming satellite feeds of live sport.

    • Foxtel

      Aug 2011 - Oct 2015
      Acquisitions & Senior Content Delivery

      - Leadership role with a team of 3 managing incoming delivery of 20k hours of licensed content per year from 200+ international distributors, across 20+ channels.

    • Fox (Film, TV and Sports)

      Nov 2015 - Mar 2017
      International Servicing Supervisor

      Senior distribution role covering delivery to APAC across SVOD/FTV/PTV/VOD platforms.Day/date delivery (localised and original) of premium content to key clients across APAC.Licensing and contract administration where required.

    • The Walt Disney Company

      May 2017 - now

      - Digital Delivery Onboarding and Profile Management for 350+ TCS and Disney clients across EMEA including day/date delivery, UHD and client-specific deliverables with complex Video/Audio/Metadata requirements.- Continue to Build close and effective working relationships with vendors to meet Content Distribution delivery timelines and QMS targets.- Retrieve and analyse high volumes of data from different Disney systems to create a real-time reporting portal that provides insights on performance and trends to the Director of Content Distribution and wider Management team.- Have developed a strong rapport across the business in EMEA and US to provide visibility and encourage collaboration on projects and workflow enhancements.- Lead and develop a team that sits across multiple disciplines within Content Distribution.- Project lead on implementing Consolidated File Specification Migration initiative for EMEA as part of TCS/Disney integration.- Leadership position on Disney Pride BERG (Business Enterprise Resource Group) promoting DE&I values across the organisation. Show less

      • Client Services Manager - EMEA Content Sales

        Oct 2020 - now
      • Digital Operations Manager (formerly 20th Century Fox)

        Aug 2018 - Oct 2020
      • Project Coordinator / Content Delivery (DisneyLife App)

        May 2017 - Jul 2018
  • Licenses & Certifications

  • Volunteer Experience

    • Charity Engagement Lead

      Issued by Disney UK&I Pride BERG on Sept 2022
      Disney UK&I Pride BERGAssociated with Ben Crampton
    • General Manager

      Issued by The Stable Foundation on Jul 2014
      The Stable FoundationAssociated with Ben Crampton