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Ben Crampton

Ben Crampton

Customer Services Representative

Followers of Ben Crampton572 followers
location of Ben CramptonLondon, England, United Kingdom

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  • Timeline

  • About me

    Manager in Distribution and Localisation Operations at The Walt Disney Company

  • Education

    • University of Auckland Auckland

      1999 - 2002
      Bachelor of Commerce Management & Employment Relations

    • Team Leader - AIESEC, University of Auckland

      2000 - 2001

  • Experience

    • Protape Limited

      Feb 2004 - Jan 2006
      Customer Services Representative

    • Dubbs Limited

      Feb 2006 - Oct 2006
      Bookings Supervisor and Casual VT Operator

    • Protape Limited

      Nov 2006 - Jun 2009
      Account Manager

      Managed over £1 million worth of accounts e.g. Endemol, Talkback Thames, BSkyB, Technicolor, Ascent Media (now Deluxe) and RDF.

    • FATS Digital Australia

      Jul 2009 - Apr 2010
      Account Executive

      Managed over £2.5 million worth of accounts e.g XYZ Networks, Disney Channel, Voodoo, Eurocam.

    • Fox Sports (Premier Media Group)

      Apr 2010 - Aug 2011
      Digital Asset Management - Satellite

      Supervised a shift-based digital asset team of 8, monitoring and QCing incoming satellite feeds of live sport.

    • Foxtel

      Aug 2011 - Oct 2015
      Acquisitions & Senior Content Delivery

      - Leadership role with a team of 3 managing incoming delivery of 20k hours of licensed content per year from 200+ international distributors, across 20+ channels.

    • Fox (Film, TV and Sports)

      Nov 2015 - Mar 2017
      International Servicing Supervisor

      Senior distribution role covering delivery to APAC across SVOD/FTV/PTV/VOD platforms.Day/date delivery (localised and original) of premium content to key clients across APAC.Licensing and contract administration where required.

    • The Walt Disney Company

      May 2017 - now

      - Digital Delivery Onboarding and Profile Management for 350+ TCS and Disney clients across EMEA including day/date delivery, UHD and client-specific deliverables with complex Video/Audio/Metadata requirements.- Continue to Build close and effective working relationships with vendors to meet Content Distribution delivery timelines and QMS targets.- Retrieve and analyse high volumes of data from different Disney systems to create a real-time reporting portal that provides insights on performance and trends to the Director of Content Distribution and wider Management team.- Have developed a strong rapport across the business in EMEA and US to provide visibility and encourage collaboration on projects and workflow enhancements.- Lead and develop a team that sits across multiple disciplines within Content Distribution.- Project lead on implementing Consolidated File Specification Migration initiative for EMEA as part of TCS/Disney integration.- Leadership position on Disney Pride BERG (Business Enterprise Resource Group) promoting DE&I values across the organisation. Show less

      • Client Services Manager - EMEA Content Sales

        Oct 2020 - now

      • Digital Operations Manager (formerly 20th Century Fox)

        Aug 2018 - Oct 2020

      • Project Coordinator / Content Delivery (DisneyLife App)

        May 2017 - Jul 2018

  • Licenses & Certifications

  • Volunteer Experience

    • Charity Engagement Lead

      Issued by Disney UK&I Pride BERG on Sept 2022
      Disney UK&I Pride BERGAssociated with Ben Crampton

    • General Manager

      Issued by The Stable Foundation on Jul 2014
      The Stable FoundationAssociated with Ben Crampton