Joanne Chee

Experience

• 

  YTL PowerSeraya Pte Limited

  May 2014 - Aug 2014

  Intern

  • Collaborated with over thirty colleagues from various departments to coordinate a project (Water Efficiency & Management Plan) which was submitted to the Public Utilities Board in order to remain compliant with Part IVA of the Public Utilities (Water Supply) Regulations • Calculated water flow rates for process flow lines without meters as necessary inputs for the project• Analysed and compared the total volumetric flow rates of each type of water through the entire plant across successive years to identify anomalies and production inefficiencies Show less

• 

  Shell

  Sept 2014 - Jan 2015

  Mentee

  • Gained insights on various operations of a vertically integrated oil and gas company

• 

  MSD

  Jan 2016 - Jun 2016

  Intern

  • Monitored Sitagliptin Phosphate’s key production parameters daily by plotting trends in MiniTab to ensure consistent production quality • Optimised production calculations for Sitagliptin Phosphate to raise production volume while reducing cycle time• Designed new counter-measures to bring the hold tanks’ solution quality back to acceptable levels whenever In Process Control Stages 1 or 11 experience out-of-specifications • Wrote and archived a memo to document the new charge quantities and counter-measures for compliance and to facilitate audits• Interacted with operators to gain insights for improving clarity in batch sheet which helps to reduce potential production errors while raising production efficiency• Introduced some Microsoft Word automation for a batch sheet to improve user friendliness while drastically shortening the batch sheet editing duration each time from a few days to a few hours Show less

• 

  Croda

  Jul 2017 - Jun 2021

  Responsible for both digital and traditional marketing strategy in Asia for Home Care, Lubricants, Oil & Gas, Phase Change Materials, Batteries and Catalysts, Rewitec, Water Treatment and Industrial Chemicals. This includes:• Creating video content for global product launches. • Tailoring global launches to Asian needs.• Conducting webinars/seminars/exhibitions for internal and external.• Initiating and growing China social media WeChat program while working closely with the global and local marketing teams.• Creating new Chinese websites to expand digital reach in China• Maintaining and reviewing analytics, providing recommendations and executing strategies for growth within the chosen market areas. Show less

  • Marketing Associate, Asia (Home Care, Energy Technologies & Industrial Chemicals)

    Jul 2019 - Jun 2021

  • Graduate Trainee

    Jul 2017 - Jun 2019
• 

  Wipro

  Jul 2022 - now

  G100 Leadership Development ProgramSales & Presales - Telecommunications | Singtel & M1• Driving multi-service line client proposals and pitches.• Identifying new client opportunities. • Developed and executed a stakeholder engagement plan.Consulting - Cloud Transformation | RWE (Secondment to United Kingdom)• Driving upsell opportunities and resulting in €70,000 upsell revenue, by working with internal architects and external partners to prepare proposal pitches for the client. • Conducting market research on cloud applications. • Creating a requirements traceability matrix to ensure a smooth migration to cloud for the client. Sales & Partnerships - Cloud Transformation• Developing managed services proposals for airline companies• Hosting a roadshow with ServiceNow to encourage collaboration and partnerships. Delivery - Operations Management | Google (Secondment to United States)• Leading NAMER and EMEA delivery teams to meet 35 service level objectives and KPIs in a managed services program for Google.• Leading a team to create dashboards to provide managerial insights.• Analysing service requests to identify problem trends, and providing training and support for employees.• Resolving client escalations, and performing post-incident reviews to better meet client expectations. Show less

  • Account Manager, Southeast Asia (Public Sector & Enterprises)

    Dec 2023 - now

  • Global Business Manager

    Jul 2022 - Nov 2023