Bob Allen

Experience

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  Corporate Express

  Jan 1994 - Jan 2000

  Distribution

  This is currently Staples. I had a sales and distribution route and supervised teams of drivers.

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  Continuous Care Solutions

  May 2000 - Jun 2009

  Chief Operations Officer

  Oversee day to day operations, IT department, marketing, business development and most other operational functions

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  KERA

  Jan 2004 - Jan 2015

  On air talent volunteer

  Volunteered to represent public television and radio in whatever on air capacity they needed. I was blessed to co-host many shows on KERA Channel 13 during fund drives.

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  Farmers Insurance

  Sept 2009 - Apr 2011

  Owner, Agent

  I provided people with auto, home, life, renters, commercial, and other insurance. I gave everyone options on price and coverage so they could make the best choices for their own family. While I am no longer in this field, I learned a tremendous amount about sales, marketing and business that still helps me today.

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  Guitar Center

  Mar 2011 - Mar 2015

  Assistant Manager

  Assistant Manager at Arlington Guitar Center. Responsible for store wide sales, opening and closing the store, handling money, assisting other sales associates and other duties. Arlington Guitar Center is the largest music store in north Texas and beyond.

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  Noteworthy Multimedia and IT Support

  Jul 2013 - now

  Owner, Designer, Technician

  Independent IT Support and Web Design for small businesses and the general public. I can help put your business out there on the web with a professional custom made user-friendly site. I can also help with general IT support issues such as computer repair, setup, small network and wireless network setup and maintenance. I do not require that your company sign up for a membership or contract agreement. This is a good old fashioned "Pay for what you need" business model.

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  Selective Medical Staffing of Texas

  Jun 2014 - Sept 2014

  Director of Operations

  Developing the continuous care staffing and hospice services program. Helped create infrastructure of department including forms, HR procedures marketing programs and , business/financial projections.

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  Expedient Medical Staffing

  Oct 2014 - Aug 2016

  Director Marketing and Outreach

  Expedient Medical Staffing is a full service medical staffing company locally owned and operated from right here in the heart of the DFW Metroplex. We provide RN's, LVN's, CNA's, PCT's and more to assisted living facilities, skilled nursing facilities, memory care units, hospices, hospice in-patient units home health agencies, rehabilitation facilities and private duty patients. I am in charge of marketing, customer retention, developing new territories and training. I also assist the company with IT needs, website development and other elements of business infrastructure support. Show less

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  New Millenium Concepts

  Sept 2016 - May 2017

  IT Support and Project Management Independent Contractor

  Water purification company grossing over 23 million a year in sales. General IT and Network duties including onboarding new staff, setting up new users, permissions, email accounts, configuring wireless routers, setting up and maintaining new printers and computers, configuring and administering cloud accounts. I was also responsible for IT Security including password policies, offboarding terminated staff and response to any suspected security threats. I researched and tested new platforms including HubSpot CRM and FrontApp email client, wrote training material, then implemented and trained staff. I created a new Access database to track customer credits. Researched specs and pricing new computers, monitors, printers, etc. Show less

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  North Olympic Library System

  Jul 2018 - now

  IT Support Specialist II

  IT support Specialist primarily responsible for first response IT helpdesk issues for four branches of the North Olympic Library System.Summary of Position Responsibilities:Perform a variety of tasks relating to the maintenance, installation and repair of computers and peripherals, the installation and support of standard workplace applications and library applications, and support of the web site and Intranet.Essential Job Functions:• Maintains, installs or repairs client PCs and other devices;• Maintains logs of repairs and changes made to equipment and configurations;• Responds to user questions about the operation of networked applications and equipment;• Network support such as user lockouts, password changes, configuring and joining new workstationsto the domain.• Physical network maintenance such as routing cables at switches and patch panels and diagnosingconnection problems• Diagnoses and solves problems with staff access to networked resources;• Diagnoses and solves problems with public access computing;• Assists in maintaining the web site and staff Intranet;• Delivers technology training to library staff;• Maintains inventory documentation of library system IT gear and parts• Actively participates in committees, work groups and special assignments; Show less

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  PORT ANGELES SCHOOL DISTRICT 121

  Jul 2021 - now

  IT support and helpdesk specialist