Jitendriya Panda

Experience

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  Artech Information System

  Apr 2010 - Apr 2011

  Software Engineer

  • Involved in Settlements module for FSA transaction reporting • Involved in Development of Database objects like Procedures, Functions, Packages and Triggers. • Involved in development and modification of Shell script during Sun Solaris Upgrade. • Involved Sun-Solaris environment set up (coding and testing) using Channels, GPS, Mercators and Routers. • Involved in data Publication and Subscription to and from the Channel.

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  Mphasis

  May 2011 - Aug 2017

  Delivery Module Leader

  • Developed and maintained SAD for the total solution, as per client requirement. • Leading the team of size 7+ members. • Providing L3 and L4 level of support as an individual contributor for application. • Actively playing the role PSQA (Quality Analyst) for my project. • Review Functional Interface and all other application documents. • Conducted walkthroughs with Client as required. • Coding and Construction of software. • Undertook requirements definition and analysis. • Participate in code reviews. • Involved in understanding the business functionality. • Responsible for coordinating between client and offshore team • Developed shell Scripts to make support work easier. • Actively playing the role FLM (Front Line Manager) for my application. Show less

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  Deutsche Bank

  Aug 2017 - now

  Application Support Specialist

  • Conduct Global Incident Management (GIM) for any priority Incidents and ensure all the relevant Teams are engaged to fix the issue with minimum impact to the system and business. • Involved in several releases for implementation of desired tasks and engaged into post release defect analysis phase & readiness check. • Performed several automations and SCORCH orchestration for many manual activities in support area using Shell script, Ansible script & PL/SQL. • Manage weekly Business calls to understand their requirements and discuss the status of the ongoing raised issues. • Responsible for scheduling any new jobs in Control-M, as on when required for application. • Documentation in confluence, Project transition and streamline BAU activity. • Create/Reviewed new KB articles for any manual workarounds and provided the same to SL2 support. • Responsible for managing scheduled DR activities with proper plan and action and ensure that the testing is successful. • Providing L3 level of support as an individual contributor for application. • Developed and maintained SAD for the total solution, as per business requirement. • Involved in detailed code analysis and provided architectural solution by undertaking requirements definition and analysis. Show less