Rohit Chauhan

Experience

• 

  Shhiba Automobiles - Authorised Dealership of Mahindra Trucks & Buses Ltd

  Nov 2011 - Jul 2013

  Service Advisor

  - Job card creation to handle vehicle concerns.- Assisted 8 customer calls/day by answering questions, responding to inquiries and handling telephone requests.- Delivered excellent customer service, resulting in consistent 92 % customer satisfaction rating within North Region

• 

  Apollo Tyres Ltd

  Aug 2013 - Jul 2015

  Business Consultant - CV Radials

  Carried out multiple demand generation activities of radial tyres by driving customer segmentation and identification to seed products. Conversion of customers based on lower cost/km in product cycle. Increase revenue through network expansion targeting rural market. Increased state office monthly total revenue by 2.3% (From 36 crores base to 36. 85 crores) within 2 yrs. This had been majorly achieved by appointing new network of dealers with minimum base of 25 lacs.

• 

  VE Commercial Vehicles Ltd.

  Jun 2015 - Apr 2018

  Channel Sales Manager

  - Volume and Market share in Medium and Heavy duty trucks within assigned territory. - Customer Segmentation to Identify Prospects & continuously Engage (Building relationship) through various Innovative initiatives to ensure Value Selling and CVP establishment.- Demand generation & repeat sales of Pro 6000 series BS III and BS IV (Mid-Premium Next gen HD Trucks) by involving in pre and post- sales activities.- Unit Economics :- Evaluating the Projected TCO for Key accounts in applications like E-commerce, Auto components, POL etc and monitoring the progress to deliver committed TCO.- Travelled 6000+ kilometres in VECV Pro 6025 trucks from Delhi- Kolkata and Delhi-Mumbai for operation study, route study and analysing driver practices done for saving fuel. - Rewarded with EBR (Event Based Reward) 4 times for bagging repeat by establishing mileage benefit to customer. Show less

• 

  Tata Motors Limited - Commercial Vehicles

  May 2018 - Aug 2022

  Territory Sales Manager

  • Volume and Market share growth of Medium & Heavy duty commercial vehicles (19 Tons-55 Tons) in specified territory through channel partner. • Channel fund management- Managing revenue of 60-70 crores/month. • Lead generation and product establishment through various programs like TCO establishment through fuel trials, Voice of success campaign, Saath saath campaign, one trip ownership, limited period VAS offer, End user sectoral meet, milestone celebration, dealer principal visit, business watsapp post, digital co-branding, customer advocacy & Loyality etc. • Identifying key drivers of the region and engage channel partner to leverage the opportunities. • Positioning of new products in growing application to increase value realization and market share.• Vahan/RTO data analysis to make strategies district-wise where MS drops.Tools used Oracle BI : Real time reports for assessing dealership performance and progress. ( Example : Win Ratios, Market Visibility, Vehicle Registration data, DSE wise PL wise productivity etc.)Siebel : Useful for dealership claims, marketing activities and other schemes settlements.GTME (TML Inhouse) : Real time support system for the dealership and TML from lead generation to conversion. Achievements :- Created a customer having no prior experience of operating truck business to then own 8 units within 1 year of starting business.- Received recognition Award from Regional Sales Manager & Regional Manager, North India for closing deal of 100 units 28 Tons tipper to C4T (Comp. loyal) customer in FY 20-21 through TCO establishment.- Key account addition from 47 Nos in Haryana to 65 Nos within 1 year of span and increase SOB of Tata motors in key accounts by 12%+ YOY. -Corporate sales : Closed deal of Dalmia cement, Assam – 50 units 48 Tons tipper along with uptime guarantee of 95%+ for the 2 years. - Achieved 97.7% in FY 2020-21: Score published by GTME Team. Always be in Top 5 in every month of FY 20-21 & FY 21-22 Show less