Sam Cofer, MBA, PMP, CISSP

Experience

• 

  Harding University

  Jan 2008 - Jun 2011

  I managed a team of 8-10 students whose job it was to make sure that the students who came in and used our computer lab were able to utilize the computer lab's facilities. I was responsible for the dorm experience of 15-25 students and was on call at all times for any issues related to the students I was responsible for.

  • E-learning Student Lab Manager

    Sept 2008 - Jun 2011

  • Resident Assistant

    Jan 2008 - Jan 2010
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  Allstate

  May 2010 - Aug 2010

  Investment Technology Intern

  I completed projects and tasks designed to help the team I was a part of to function more efficiently.

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  Allstate Investments

  Jun 2011 - Jul 2015

  In this role I led and developed directives for 9 member DBA and Unix Administration teams. These teams of seasoned professionals managed 10 production databases and 50+ Solaris/HP/Red Hat servers hosting a variety of Investment and Infrastructure applications. In addition to our production databases, we maintained 6 distinct environments used in both DR and Testing. During my time as this organizations leader I spearheaded the Oracle platform conversion from Solaris to RHEL as well as introduced Oracle LDAP name resolution to increase our infrastructures redundancy. Show less

  • Database and Unix Administration Team Lead

    Jul 2014 - Jul 2015

  • Networking, Windows Server, Desktop, and Help Desk Team Lead

    Oct 2013 - Jul 2014

  • Application Developer

    Jun 2011 - Oct 2013
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  Auburn University

  Jul 2015 - Mar 2022

  Information Technology Manager

  Directly supervised 11 Application, System, and Database administrators Managed client relationships and technical expectations for Banner ERP Administered 40+ Oracle Database, 400+ SQL Server Databases Responsible for 200+ Linux/Windows systems running a variety of software Liaised with multiple local and cloud vendors for complex problem resolution Budgeted and allocated funds for equipment, software, and personnel spending Performed disaster recovery analysis for systems in my area of responsibility Subject matter expert for multiple ERP integrated applications Primary owner/administrator for Auburn Oracle Cloud Infrastructure Account Implemented cloud backup policy for all on-premise enterprise databases Show less

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  RStudio PBC

  Mar 2022 - now

  Solution Engineering Manager

  - Led organizational Technical Account Management program generating in excess of $1 million in revenue- Assisted customers in both Pre and Post sale engagements to increase product understanding and time to value- Coordinated complex support escalations for strategic customer accounts to decrease time to resolution- Navigated customer internal politics and organizational resistance to complete sales objectives- Installed our products in dozens of organizations with varied security, infrastructure and personnel constraints Show less