Osama Alaa

Experience

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  National Bank of Egypt (NBE)

  Aug 2015 - Sept 2015

  Summer Internship (Internship First Stage)

  •Welcome customers to obtain information and explain available services.•Increasing the branch customer base.•Ensure service excellency.•Perform an outside calls to increase the branch customer base.•Answer Customer inquiries.

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  National Bank of Egypt (NBE)

  Aug 2016 - Sept 2016

  Summer simulation (Internship Second Stage)

  •Study detailing the bank’s products (loans, accounts and cards).•Study the steps of the sales process.•Helps customer close any application•Increasing the branch customer base.•Ensure service excellency.•Perform an outside calls to increase the branch customer base.•Open all types of accounts (current, savings, time deposit and saving certificates).

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  ALEXBANK

  Aug 2017 - Oct 2017

  Summer Internship

  •Increasing the branch customer base.•Ensure service excellency.•Establish and maintain a good working relationship with the clients.•Open all types of accounts (current, savings, time deposit and saving certificates).•Answer Customer inquiries.•Helps customer complete any application

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  Facebook AI

  Apr 2020 - May 2021

  Social Media Representative
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  Misr Life Insurance

  Jun 2021 - Mar 2024

  Insurance Representative

  - Allocated to Bank Branches ( ABE { Dar ElSalam Branch, Elkoshh Branch & Bani Hmeel Branch } ).- Achieving the specified sales objectives based on the plan set by the company and generating signed customers in addition individual sales efforts by identifying potential customers willing and promoting superior solutions the company products with awareness of customer need, business integrity and product distribution.- Marinating a good working and relationship with Bank staff.- Dealing with all customers, inquiries, requests, and complaints to achieve the maximum level of customer experience.- Provide a basic reports related to sales activities, sales volumes, products and customers. Show less

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  Egyptian Customs Authority

  Apr 2024 - now

  Customs Officer