Jenna Larson

Jenna Larson

Student Manager of Cashiers

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  • Timeline

  • About me

    Firefighter/Paramedic at City of Madison Fire Department

  • Education

    • Lodi High School, Wisconsin

      2006 - 2010
    • Madison Area Technical College

      2021 -
      Technical Diploma Firefighter 2
    • University of Wisconsin-Madison

      2019 - 2020
      Plain Language Certificate - Cultural Linguistic Services
    • Madison Area Technical College

      2018 - 2019
      Technical Diploma Emergency Medical Technician
    • Madison Area Technical College

      2019 - 2019
      Technical Diploma Fire Science/Fire-fighting
    • Madison Area Technical College

      2019 -
      Associate's degree Emergency Medical Technology/Technician (EMT Paramedic)
    • Columbia Southern University

      2021 - 2023
      Master's degree Crisis/Emergency/Disaster Management

      Activities and Societies: Distinguished Honors Presidential Member, National Society for Leadership and Success invitation, Omega Nu Lambda National Honor Society invitation

    • University of Wisconsin-Madison

      2019 - 2020
      Certificate of Leadership Competency - Fully Prepared to Lead
    • Madison Area Technical College

      2021 -
      Technical Diploma Firefighter 1 and Hazmat Ops
    • University of Wisconsin-Stevens Point

      2010 - 2014
      Bachelor of Science Communication, Public Relations Senior

      Activities and Societies: Public Relations Student Society of America, Society of Human Resources Management, Sigma Alpha Pi Leadership Society, UWSP Conduct Board, Bring A Buddy Campaign, Ally Day Event Planner, Pink-Breast Cancer Week Committee Chair Major: Communication-Public Relations

  • Experience

    • UWSP Dining Service

      Jan 2011 - Aug 2013
      Student Manager of Cashiers

      Selected as student manager location representative for monthly policy meetings. Displayed effective team leadership. Provided weekly management check-ins. Implemented crisis management techniques. Organized national food days marketing platform. Creatively designed display advertisements. Properly documented events and disciplinary procedure.

    • University Reations at University of Wisconsin - Stevens Point

      Dec 2012 - May 2014
      Assistant Special Events Coordinator

      Supported university staff in planning large- and small-scale events including 9 commencement ceremonies with the largest in university history with 1,430 graduates (spring 2013). Responsible for increasing brand awareness. Created diagrams and preparation lists for events. Prepared for potential crisis situations. Developed content for social media sites. Assisted in writing script for chancellor’s events. Developed community relationships.

    • UW- Stevens Point School of Business and Economics

      Jan 2013 - Oct 2013
      Event Planner Intern

      Planned an annual golf outing scholarship fundraiser for Business, Economics, or Communication major students involved with the Society of Human Resources Management. Lead professional business donor meetings. Establish an appropriate timeline for progress. Make reservations with location. Provide proper evaluations after event. Record all processes and report to team.

    • Student Government Association

      May 2013 - May 2014
      Communication and Public Relations Director

      Informed campus and local media about events. Facilitated programming and outreach. Planned and produced a weekly radio show. Developed web pages and social media content. Created and implemented effective branding techniques.

    • Bring A Buddy, LLC

      Sept 2013 - now
      Co Founder and Vice President

      - Founded a non-profit organization based on a campaign addressing a nationwide growing issue of the dangers of walking alone, in memory of a former UWSP student. - Established continued social media presence with a large passionate audience. - Gained national attention including Los Angeles based Chelsea Krost Show. - Oversaw development of a life-saving smartphone application.- Campaign reach to 20+ universities/communities

    • AttractionSuite

      Jan 2014 - Dec 2014
      Media Content Manager Intern

      Create business-to-business marketing platforms. Establish a social media presence on Facebook, Twitter and Instagram. Interview clients to be featured on blogs. Write blog content and convert to news releases. Provide weekly progress reports.

    • University of Wisconsin-Stevens Point Homecoming

      Jan 2014 - Sept 2014
      Promotions Coordinator and Pink Week Committee Chair

      Organize and promote UWSP Homecoming 2014. Plan the 5K super hero run. Manage social and external media. Created the first ever homecoming for a cause which raised over $50,000 for cancer charities, Pink Week. Received formal declaration from the mayor in re-naming a city road.

    • The Chelsea Krost Show

      Jan 2014 - May 2014
      Web Content Developer and Manager Intern

      Update website content and guest information. Use Wordpress to add photographs and blog information. Write content for website and blogs. Communicate with Dede Watson in Los Angeles from Wisconsin.

    • Sentry Insurance

      May 2014 - Dec 2014

      Conduct analysis and research of weekly, monthly and quarterly reports. Prepare forecasts by analyzing trends. Identify concern areas and causes for deviations. Track productivity, expenses, growth and profitability. Provide phone support to sales producers. Prepare proposals and sales presentations. Assist in company rebrand development including external and internal relaunch campaigns. Develop promotional strategy for SentryWorld and @1800 Restaurant. Write content for company intranet and external facing web platforms. Generate storyboards for promotional videos. Create social media strategy for business areas. Drafted a proposal and presentation for intern case competition to increase customer engagement which potentially increased overall net income by $165, 217.00 annually.

      • Benefits, Analytical & Sales Support Assistant

        Sept 2014 - Dec 2014
      • Corporate Communication Marketing Intern

        May 2014 - Aug 2014
    • Stevens Point Area Convention & Visitors Bureau

      Sept 2014 - Dec 2014
      Public Relations Intern

      Engage target audiences by writing editorial copy for print and web based use. Enter information into database management system. Distribute marketing materials through Constant Contact. Administrative and clerical duties. Maintain positive relationships with community.

    • St. Michael's Hospital

      Jan 2015 - May 2016
      Annual Giving and Special Events Coordinator

      Build strong relationships with associates and community members. Creatively develop internal campaign, year-end and ongoing fundraising appeals. Planned and executed 2 large record-breaking fundraising special events in 2015. Work within critical budgets and timelines.

    • Furger Family Farm, LLC

      Jun 2015 - now
      Marketing Manager and Berry Picker

      - Supporting my father's retirement dream- Crop planning, picking, maintaining and planting- Annual marketing and promotion- Maintain highest level of customer service for berry pickers

    • Wisconsin Foundation and Alumni Association

      May 2016 - Dec 2018

      Dual role coordinating the alumni travel and international alumni relations programs. - Develop and implement 30+ events and experiences that engage international and domestic alumni in the life of the university and with each other.- Coordinate travel arrangements for staff and alumni travelling internationally and domestically.- Provides front-line customer service to registrants and those seeking program/event information.- Coordinate annual conference, travel and hotel logistics for prominent international alumni leaders- Manage communication channels to international alumni including print, web, social media, etc. - Document program concept, design and development as well as report on outcomes.- Communicate regularly and professionally with program and event stakeholders.- Understand and effectively utilize organizational policies, processes and technology tools.- Confidently navigate customer relations management (CRM) database and event registration tool to support program delivery and mailing list accuracy.- Assists with scheduling and overseeing staff, alumni and student volunteers for event support. Show less Dual role supporting the alumni travel and international alumni relations programs.- Plan and organize 15+ events internationally per year including all event logistics, contract negotiations, catering and marketing. - Build relationships with alumni in 40+ countries throughout the world to keep alumni connected to UW - Independently plan annual conference for prominent international alumni returning to campus and schedule meetings/receptions with campus/community partners. - Manage customer service and marketing techniques for 160 international and domestic tours annually including record breaking FY18 with 1,000 travelers. - Build relationships with travel operators, insurance operators in order to solve problems and work collaboratively to offer the best product to alumni.- Annual tour selection, contract negotiation, and budgeting based on market trends, traveler patterns and data analysis.- Monitor global events and trends Show less

      • Program Coordinator, International Alumni Relations and Alumni Travel

        Jul 2018 - Dec 2018
      • Engagement Program Specialist, International Alumni Engagment and Alumni Travel

        May 2016 - Jun 2018
    • Overture Center for the Arts

      Apr 2018 - Mar 2020
      Event Manager

      - Oversee scheduled events at the venue, such as weddings, receptions, and conferences. - Coordinate logistics of setup, event timeline, execution and load out for large events. - Work in conjunction with many units such as catering, facilities, house managers, ushers, security, and stage technicians. - Provide high level customer service to event constituents, attendees and Overture visitors. Manage event logistics including A/V and lighting effectively. - Creatively problem solve to ensure a positive guest experience for all events. - Provide post-event evaluations and feedback to make improvements for future events. Show less

    • New Glarus Area Emergency Medical Service (EMS)

      Jun 2018 - Aug 2019
      Emergency Medical Technician

      Volunteer EMT for New Glarus Area EMS. EMT-B coursework completion: May 2019NREMT completion: May 2019EMT-B licensing completion: June 2019

    • New Glarus Fire Department

      Dec 2018 - Feb 2021
      Firefighter

      Ice Water Rescue Certification - February 2019

    • Wisconsin School of Business

      Jan 2019 - Nov 2019
      Event Planner / University Conference Coordinator

      - Oversees all areas related to the conferences, complex seminars, receptions, fairs, meetings and other campus special events (10-500 participants).- Directly supervise 12 student staff members and interns- Services include scheduling space, reserving audiovisual equipment, event planning, and catering sales for approximately 10,000 reservations and 1,200 catered events per year- Utilize an event management software package to reserve space and coordinate all scheduling, site managements and event planning activities for conferences held in Grainger Hall.- Develop and monitor service delivery and operational plans for events and activities.- Ensure high quality service is adhered to for events and activities. Show less

    • UW-Madison Learning and Talent Development

      Nov 2019 - Feb 2021

      - Management of 10 – 12 annual conferences- Implement strategic plan timelines- Research, design and create comprehensive professional development/educational events and materials- Research, identify and contact speakers for conferences- Reconcile deposits and payments, and create budget reports- Oversee student intern training and task management - Model a commitment to respect, diversity and workplace civility Priority areas:- Women in Leadership- Health and Safety- Leadership and Management- Research Professionals- Office Professionals- Employee Career Development- Wellness- Human Resources*Late Night Diversity Forum Planning Committee*Committee for Women at UW*Engagement, Inclusion, and Diversity (EID) Community of Practice Committee*Engagement, Inclusion, and Diversity (EID) Committee* Office of Human Resources Anti-Racism Workgroup Show less

      • Program Specialist, Strategic Partnerships and Conference Programs

        Sept 2020 - Feb 2021
      • Conference Program Coordinator

        Nov 2019 - Sept 2020
    • DEER-GROVE EMS

      Dec 2019 - Feb 2021

      -Leveraged comprehensive knowledge of emergency medicine to assess, treat, stabilize and transport seriously ill or injured patients to area hospitals and trauma centers.-Provided skillful medical care to revive and stabilize patients suffering from traumatic injuries, cardiac arrest, strokes, seizures, drug overdoses, hypothermia and other serious conditions.-Calmed and reassured patients and family members, enabling accurate gathering of crucial information (e.g., allergies, medications, pain levels) to aid in care decisions.-Works alongside paramedic partners, maintaining training. relationships and equipment knowledge Show less

      • Paramedic

        Dec 2020 - Feb 2021
      • Emergency Medical Technician (EMT)

        Dec 2019 - Dec 2020
    • City of Madison, WI

      Mar 2021 - now

      Core Team Member - Heavy Urban Rescue Team (HURT)

      • Firefighter / Paramedic

        Jan 2023 - now
      • Firefighter

        Mar 2021 - Jan 2023
    • Madison Area Technical College

      Feb 2022 - now
      • Fire Services Instructor

        Sept 2022 - now
      • Emergency Medical Services Instructor

        Feb 2022 - now
  • Licenses & Certifications

    • Radio Marketing Professional Certification

      Wisconsin Broadcasters Association
      Apr 2013
      View certificate certificate
    • An Introduction to the National Incident Management System, IS-700

      U.S. Department of Homeland Security
      Apr 2019
    • NREMT - Emergency Medical Technician

      National Registry of Emergency Medical Technicians
      May 2019
    • PADI Open Water Diver

      PADI
      May 2018
    • Pre-Hospital Trauma Life Support Certificate

      National Association of Emergency Medical Technicians
      Aug 2020
    • Courage To Be Safe

      National Fallen Firefighters Foundation (NFFF)
      Sept 2019
    • Introduction to Incident Command System, ICS-100

      U.S. Department of Homeland Security
      Apr 2019
    • Weapons of Mass Destruction (WMD)

      Waukesha County Technical College and Wisconsin EMS Office
      Apr 2019
    • Wisconsin: Emergency Medical Technician (EMT)

      State of Wisconsin
      May 2019
    • Basic Life Support Provider CPR, First Aid

      American Heart Association
      Sept 2018
  • Honors & Awards

    • Awarded to Jenna Larson
      Chancellors Leadership Award Chancellor Bernie Patterson Nov 2014 Highest honor a student can receive at the UW-Stevens Point based on leadership and creating a positive environment on campus and in the community.
    • Awarded to Jenna Larson
      US Bank Scholarship for University Service and Involvement US Bank and Student Government Association May 2014 University or Community Service/Involvement Scholarship is awarded for the amount and depth of involvement a student has displayed throughout their college career. This includes activities such as recreation/intramurals, student organizations, athletics, creative and performing arts, and on campus community service and volunteer.
    • Awarded to Jenna Larson
      University Leadership Award University of Wisconsin-Stevens Point May 2014
    • Awarded to Jenna Larson
      Society of Human Resources Management Scholarship University of Wisconsin-Stevens Point Department of Business and Economics May 2013
    • Awarded to Jenna Larson
      Dean's List University of Wisconsin-Stevens Point - May 2012