
Lóránt Szabó

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About me
Service Delivery Manager Specialist @ Deutsche Telekom IT Solutions HU | Customer Service Management
Education

Debreceni Egyetem
1998 - 2004Master's degree French Language and Literature
Iaelyon School of Management
-MBA
Budapest University of Technology and Economics
2004 - 2007Master of Business Administration (M.B.A.) French-Hungarian MBA
Experience

National Instruments
Aug 2005 - Jul 2012Order Management Quality Representative
Aug 2006 - Jul 2012Order Manager
Aug 2005 - Jul 2006

Home Equity Kft
Jan 2009 - Jun 2012Real Estate AgentPart-time job

Blue Point International Student Mobility
Aug 2012 - Sept 2013International Relations Manager- create a network of student recruitment agencies- advising on European academic programs- build and develop relationships with institutions of higher education in Europe - find and convince student recruitment agencies in Middle East to join our network- do change management, office management, HR recruitment

Deutsche Telekom IT Solutions HU
May 2015 - nowService Delivery Manager Specialist
Apr 2021 - nowGlobal Order Management Consultant
May 2015 - now
Licenses & Certifications

Data analytics Basics
Deutsche TelekomJul 2021
Process management in practice
Szinergia Kft.Dec 2017
LEAN Fundamentals I
IT Services Hungary Kft.Mar 2017
ITIL Continual Service Improvement
AXELOS Global Best PracticeOct 2017
ITIL Foundation
AXELOS Global Best PracticeNov 2016
Volunteer Experience
co-founder and program coordinator
Issued by Erasmus Student Network Debrecen on Sept 2002
Associated with Lóránt Szabóresponsible for outgoing students
Issued by AEGEE Summer University Debrecen on Apr 2003
Associated with Lóránt Szabó
Languages
- enEnglish
- frFrench
- itItalian
- roRomanian
- geGerman
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