Fabian Barrera

Experience

• 

  Xerox

  Jan 1999 - Jan 2004

  Encargado de La administración de Redes IP LAN y WAN, soporte Nivel II de plataformas Cisco Switching and Routing, soporte de la infraestructura Microsoft NT Dominios y Servidores, Encargado de la administración y coordinación de soporte de los sistemas de Mensajería Exchange Server 5.Encargado de la administración y soporte de la granja de servidores tipo IBM Xseries, Diseño y Ejecución del plan de respaldos, Encargado de la administración y soporte de sistemas operativos Servidores y Estaciones. Show less

  • Network Administrator

    Jan 2001 - Jan 2004

  • Help Desk Level II

    Jan 1999 - Jan 2001
• 

  Xerox

  Jan 2005 - Jul 2015

  IT Coordinator

  Experiencia en la gestión de servicios de TI a través del marco de referencia ITIL específicamente en la Operación de Servicios (OSA), Encargado de diseñar, implementar y soportar servicios de directorio bajo Windows 2008.Encargado de diseñar, implementar y soportar redes Lan, WLAN y Wan basados en infraestructura CISCO. Experiencia en la implementación de proyectos través del marco de referencia del PMI PMBook .Encargado de realizar análisis y procura de soluciones y/o servicios de TI para: Datacenter; Hardware, Software; Respaldo y Recuperación Servicios Tercerizados; SaaS, Hosting, outsorcings de soporte.Encargado de mantener el plan de recuperación de desastres, proceso control de cambios, Service Level Agreements (SLAs). Show less

• 

  JUAN VAN HEEL (JVH CORP)

  Jul 2015 - May 2023

  IT Infrastructure Coordinator

  As a Project Coordinator, I dedicate myself to perform a technical-economic feasibility analysis of IT projects. I also do the activities of resource planning, budgeting, change control, risk analysis and project control.As an Information Systems Administrator, I am in charge of channelling the needs of the company, constantly adapting technological solutions to business objectives.As Business Analyst and Systems administrator, I´m responsible for the implementation, functional support and maintenance of SAP BO 9.3 applications, Salesforce Lightning Enterprise, Project leader and business analyst responsible for the implementation of business processes under the BPM reference model on the Joget Workflow 6.0 tool.As a Project Coordinator, I dedicate myself to perform a technical-economic feasibility analysis of IT projects, also do the activities of resource planning, budgeting, change control, risk analysis and project control.As an Information Systems Administrator, I am in charge of channelling the needs of the company, constantly adapting technological solutions to business objectives.As Business Analyst and Systems administrator, I´m responsible for the implementation, functional support and maintenance of SAP BO 9.3 applications, Salesforce Lightning Enterprise, Project leader and business analyst responsible for the implementation of business processes under the BPM reference model on the Joget Workflow 6.0 tool.As an IT Coordinator, I´m in charge of designing and control the implementing and maintaining of IT services to fulfil the requirements of attention and support, I have comprobate experience in the development and execution of improvement plans in IT services, definition, control and analysis of results in terms of KPIs for the main Operations Management processes such as Incidents and Problems, knowledge, experience in implementation of the Servicedesk function and establishment of service agreement levels based on the company's business plan. Show less